Windows 10: Windows 10 stuck on blue screen

Hi all, it's my first post here so apologies if I've done something wrong. I have an old Dell Inspiron 580, that originally shipped with Windows 7. I upgraded it to Windows 10 many years ago. Two days ago, I had an issue with my PC, and now it won't boot up. When I try to turn it on normally, the windows logo comes up with the white loading circle, after which the windows logo will disappear and only the white loading circle remains. This will happen for a very long time and then eventually it just goes to a black screen with a cursor. I now am trying to install a fresh windows 10 on the PC by using the bootable image I created using Windows recovery tool on another laptop on a USB. When I press F12 and boot via the USB, the windows logo and white loading circle comes, after which it just loads a blue screen and a cursor. I've read a few articles, but I'm not sure what to do next. Any help would be appreciated!

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Window 10 - stuck on blue screen

Hi NakoS,

Thank you for posting your query in Microsoft Community.

I suggest you to follow the link below and perform the steps given.

Troubleshoot blue screen errors

Hope it helps.

 

Blue Screen Of Death - Why does this one happen?

Hi,

A blue screen error or stop error usually means that the computer encountered some corruption. For us to isolate the issue, we need additional information:

• Did you perform any changes prior to the issue?
• Is the computer still able to go to the login screen or is it already stuck on the blue screen?

In the meantime, we suggest checking and following the steps on this article:
Troubleshoot blue screen errors. It has information on why you've encounter this issue and it provide appropriate
steps on how to fix it. Kindly choose the option based on when you've received the error.

We'll wait for your response.