Windows 10: Windows 10, Stuck on the “Why did my PC Restart?” screen after reseting my computer

Discus and support Windows 10, Stuck on the “Why did my PC Restart?” screen after reseting my computer in Windows 10 Installation and Upgrade to solve the problem; After i had resetted my Dell Inspirion, It told me that there was something preventing me to use my PC. It also told me that an update will get thinks... Discussion in 'Windows 10 Installation and Upgrade' started by Htet Myat Min, Jan 17, 2019.

  1. Windows 10, Stuck on the “Why did my PC Restart?” screen after reseting my computer


    After i had resetted my Dell Inspirion, It told me that there was something preventing me to use my PC. It also told me that an update will get thinks working again, I followed the instruction as said yet it still doesn’t work and keep showing the same thing. Does that mean theres a problem with my computer and there is no choice? Is there a way to check im doing it properly and not doing it wrong?

    :)
     
    Htet Myat Min, Jan 17, 2019
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jan 17, 2019
    #2
  3. Unable to reset the pc

    Hello,

    If you are having that message while trying to reset your computer, We suggest you to create an installation media for Windows 10 using Media
    Creation Tool
    and perform a Reset.

    Once the installation media is created, follow the steps below:

    • Insert the installation media you created, and then restart your PC.
    • On the Install Windows screen, select Repair your computer.
    • On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
      Advanced Options >Reset This PC>Remove everything.
    • After the reset is complete, check for status.

    Give us an update on what happens.
     
    Anthony Cato, Jan 17, 2019
    #3
  4. Nordic Win User

    Windows 10, Stuck on the “Why did my PC Restart?” screen after reseting my computer

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jan 17, 2019
    #4
Thema:

Windows 10, Stuck on the “Why did my PC Restart?” screen after reseting my computer

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