Windows 10: Windows 10 Surface Pro 6 - Diagnostic Mode cannot log in

Discus and support Windows 10 Surface Pro 6 - Diagnostic Mode cannot log in in Windows 10 Installation and Upgrade to solve the problem; Good day, In MSconfig SP6 - startup is set to diagnostic mode. At reboot I cannot log in. If I press Shift and Restart I can get to some... Discussion in 'Windows 10 Installation and Upgrade' started by Ms HelpOC, Apr 18, 2021.

  1. Ms HelpOC Win User

    Windows 10 Surface Pro 6 - Diagnostic Mode cannot log in


    Good day,

    In MSconfig SP6 - startup is set to diagnostic mode.

    At reboot I cannot log in.

    If I press Shift and Restart I can get to some troubleshooting options.

    I choose 5 safe mode with networking. It reboots but does still does not let me log in.

    I cannot find a way to get to msfconfig to change the start up mode back to normal.

    I can get to a command prompt. Is there a way to get to msconfig from there?


    I see this diagnostic loop has perplexed many others but I cannot find a solution that helps me get out of "the loop".


    Thank you for any suggestions.


    Pauline

    :)
     
    Ms HelpOC, Apr 18, 2021
    #1
  2. Brink Win User

    New Surface Pro 5 and Surface Pro 6 firmware for Windows 10 - Aug. 29 Surface

    Source:
     
    Brink, Apr 18, 2021
    #2
  3. Brink Win User
    New Surface Pro 5 and Surface Pro 6 firmware for Windows 10 - Aug. 29

    Source:
     
    Brink, Apr 18, 2021
    #3
  4. Remon Ont Win User

    Windows 10 Surface Pro 6 - Diagnostic Mode cannot log in

    Surface Pro 4 Log in issues

    Hello Bex,

    For us to help you suggest steps to resolve the issue, we would like to know some information:

    • Did you get any error messages when signing in to your account?
    • Have you made any significant changes prior to this issue?
    • Have you tried to login using a different Microsoft account or local account on the computer?

    We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this

    link
    .

    Post us back with the result.
     
    Remon Ont, Apr 18, 2021
    #4
Thema:

Windows 10 Surface Pro 6 - Diagnostic Mode cannot log in

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