Windows 10: Windows 10 unable to access external HDD via USB

Discus and support Windows 10 unable to access external HDD via USB in Windows 10 Network and Sharing to solve the problem; Hopefully someone can help. My desktop HD (Seagate Barracuda 2TB) drive failed in some way. That desktop system can longer boot or even recognize... Discussion in 'Windows 10 Network and Sharing' started by asdfjkl1, Dec 27, 2018.

  1. asdfjkl1 Win User

    Windows 10 unable to access external HDD via USB


    Hopefully someone can help. My desktop HD (Seagate Barracuda 2TB) drive failed in some way. That desktop system can longer boot or even recognize drive. I have connected it to my laptop as an external drive via USB. Windows explorer does not see it at all. Disk Mgmt shows it as a 3.86 GB Unallocated drive (Drive is 2TB) this may be the recovery partition? Right clicking has greyed out options (cannot select new simple volume to assign drive letter).


    I have tried free versions of the following software:

    1. SeaTools (HD manufacturer) - passes Short Drive Self Test, fails both short/long generic tests.

    2. Mini-Tool Partition Data Recovery 8 - also only sees a 3.86 GB drive but no data

    3. AOMEI Partition Assistant - also shows only a 3.86 GB unallocated partition

    4. EaseUS Data Recovery - shows a 3.86 GB "lost" partition but no files found

    5. File Scavenger 5.3 - shows 3.86 unknown partition but finds no data on short/long scans

    6. Recuva - does not see drive at all (wants you to use Explorer type interface to select drive to scan)


    Used full version of the following:
    1. Hetman Partition Recovery - also only shows 3.86 GB Unallocated space as "corrupted partition". Oddly this program shows my 1TB laptop drive as 2TB.


    I am confused why all these programs are seeing a 3.86GB drive when it is 2TB. I seem to recall the recovery partition was about 14 GB. I don't care about making the drive bootable. I only need to recover some files so hopefully data is still accessible somehow. Please let me know if any further info is needed. Thanks!


    Windows 10 unable to access external HDD via USB 1561a859-35ce-45eb-981c-26850fbd36eb?upload=true.png

    :)
     
    asdfjkl1, Dec 27, 2018
    #1

  2. usb external HDD fat32 support ?

    i have updated to WINDOWS 10 ANNIVERSARY .. it made my PC and LAPTOP to stop recognising FAT32 EXTERNAL usb HDD 2TB. i had to revert back to older version of windows 10 in order to access the external-HDD

    can you confirm that windows 10 latest update support FAT32 external usb drives?
     
    khalidjamil, Dec 27, 2018
    #2
  3. Boot from external USB HDD

    Hello!

    Any laptop should be able to Be booted from an external HDD.

    You can check this back accessing your BIOS and then checking if the BIOS gives you an option to boot from USB.

    If that option is listed, then you're good to go!
     
    Zackary Vanosdol, Dec 27, 2018
    #3
  4. Eric Ber Win User

    Windows 10 unable to access external HDD via USB

    External Drive "not accessible"

    Hi,

    Corrupted USB controller is one of the possible reasons why you are unable to access your external hard drive. We suggest that you follow the troubleshooting steps provided in this

    link
    to resolve the issue.

    Should you need further assistance, don't hesitate to get back to us.
     
    Eric Ber, Dec 27, 2018
    #4
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Windows 10 unable to access external HDD via USB

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