Windows 10: Windows 10 unable to hibernate - The system could not sucessfully load the crash dump driver.

Discus and support Windows 10 unable to hibernate - The system could not sucessfully load the crash dump driver. in Windows 10 Performance & Maintenance to solve the problem; Sometimes, not every time, my computer is not able to enter hibernate. When I close the laptop lid or select hibernate from the start menu, the laptop... Discussion in 'Windows 10 Performance & Maintenance' started by SFitz1000k, Aug 3, 2020.

  1. Windows 10 unable to hibernate - The system could not sucessfully load the crash dump driver.


    Sometimes, not every time, my computer is not able to enter hibernate. When I close the laptop lid or select hibernate from the start menu, the laptop screen will go dark not off, backlight is still visible for a few seconds and then the screen comes back on and shows the lock screen. There is no blue screen and restart on error is disabled.



    System Info:


    OS Name Microsoft Windows 10 Pro

    Version 10.0.19041 Build 19041

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name

    System Manufacturer Dell Inc.

    System Model XPS 15 9500

    System Type x64-based PC

    System SKU 097D

    Processor IntelR CoreTM i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Cores, 12 Logical Processors

    BIOS Version/Date Dell Inc. 1.2.1, 1/06/2020

    SMBIOS Version 3.2

    Embedded Controller Version 255.255

    BIOS Mode UEFI

    BaseBoard Manufacturer Dell Inc.

    BaseBoard Product 05XYW7

    BaseBoard Version A00

    Platform Role Mobile

    Secure Boot State On

    PCR7 Configuration Elevation Required to View

    Windows Directory C:\Windows

    System Directory C:\Windows\system32

    Boot Device \Device\HarddiskVolume1

    Locale United States

    Hardware Abstraction Layer Version = "10.0.19041.1"

    User Name

    Time Zone

    Installed Physical Memory RAM 16.0 GB

    Total Physical Memory 15.7 GB

    Available Physical Memory 4.08 GB

    Total Virtual Memory 35.7 GB

    Available Virtual Memory 19.2 GB

    Page File Space 20.0 GB

    Page File C:\pagefile.sys

    Kernel DMA Protection On

    Virtualization-based security Not enabled

    Device Encryption Support Elevation Required to View

    Hyper-V - VM Monitor Mode Extensions Yes

    Hyper-V - Second Level Address Translation Extensions Yes

    Hyper-V - Virtualization Enabled in Firmware Yes

    Hyper-V - Data Execution Protection Yes




    In the event viewer is Event ID 45 volmgr. Volume 3 is a second SSD drive labeled as D:



    - System
    - Provider
    [ Name] volmgr
    - EventID 45
    [ Qualifiers] 49156
    Version 0
    Level 2
    Task 0
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2020-08-03T23:09:10.7246170Z
    EventRecordID 10242
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 31348
    Channel System

    Computer XXXX-XXX

    Security

    - EventData

    \Device\HarddiskVolume3
    0000000001000000000000002D0004C003200000BB0000C000000000000000000000000000000000

    --------------------------------------------------------------------------------

    Binary data:

    In Words

    0000: 00000000 00000001 00000000 C004002D
    0010: 00002003 C00000BB 00000000 00000000
    0020: 00000000 00000000


    In Bytes

    0000: 00 00 00 00 01 00 00 00 ........
    0008: 00 00 00 00 2D 00 04 C0 ....-..À
    0010: 03 20 00 00 BB 00 00 C0 . ..»..À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........



    DISKPART


    Volume ### Ltr Label Fs Type Size Status Info

    ---------- --- ----------- ----- ---------- ------- --------- --------

    Volume 0 C NTFS Partition 465 GB Healthy Boot

    Volume 1 NTFS Partition 505 MB Healthy

    Volume 2 FAT32 Partition 100 MB Healthy System

    Volume 3 D NTFS Partition 476 GB Healthy




    This is usually followed by the event 187 - User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs.



    - System


    - Provider


    [ Name] Microsoft-Windows-Kernel-Power

    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}



    EventID 187



    Version 0



    Level 4



    Task 243



    Opcode 0



    Keywords 0x8000400000000404



    - TimeCreated



    [ SystemTime] 2020-08-03T12:36:11.7138632Z



    EventRecordID 10203



    Correlation



    - Execution


    [ ProcessID] 10360

    [ ThreadID] 24564



    Channel System



    Computer



    - Security



    [ UserID] S-1-5-21-1764067268-1111622678-158412761-1001




    - EventData


    ApiCallerNameLength 58

    ApiCallerName \Device\HarddiskVolume3\Windows\System32\RuntimeBroker.exe

    SystemAction 3

    LightestSystemState 2

    :)
     
    SFitz1000k, Aug 3, 2020
    #1

  2. Windows 10 will not go to sleep. "Event 45: The system could not sucessfully load the crash dump driver." Volume Manager

    So, apparently this problem has been around since Windows 7 and none of the searching I've done has lead to any thread with a solid solution. So I guess I'll toss my hat into the ring. When I attempt to put my desktop computer into sleep mode, it simply
    puts the screen into power save mode and takes the system to the log-in screen as if I had locked the system. My searching took me to this page Introduction to Crash Dump Filter Drivers - Windows drivers but
    I'm not entirely sure what to do with the information, but I'm sure it's relevant.

    Also, allow me to stress that this does not have to do with wake timers or power plans, so do not suggest this. My computer is NOT randomly waking up, it isn't going to sleep in the first place due to being unable to load a driver.
     
    JoshuaDerkowski, Aug 3, 2020
    #2
  3. Windows cannot sleep or shutdown, volmgr Error 45 The system could not sucessfully load the crash dump driver. and Error 46 Crash dump initialization failed!

    The thing is, those folders do not exist. The PC did not crash when I put the computer to sleep or shutdown or hibernate. Whatever I do, Windows does not create those files, which I think could narrow down the problem.

    Actually, the minidump folder exists, but it's empty.

     
    Ryan Sergio, Aug 3, 2020
    #3
  4. Windows 10 unable to hibernate - The system could not sucessfully load the crash dump driver.

    Windows cannot sleep or shutdown, volmgr Error 45 The system could not sucessfully load the crash dump driver. and Error 46 Crash dump initialization failed!

    So my Windows just prevented me from sleep (and shutdown). I have traced the problem and read many many posts in Google to just fix my pagefile or memory dump. All the solutions do not work.

    Whenever I do sleep or hibernate (shutdown /h), the screen turns off but the PC does not (all the LEDs are still on, my mouse is still powered). I can move my mouse and the screen goes back on again, and I got into the login screen again.

    In my current setup, I have two NVMe drives. Both are M.2, and one is plugged into the M.2 slot, and the other one is plugged into the PCIe card using PCIe to M.2 card. I also have a GTX 1660 in the first PCIe slot. Both are dynamic disks because my D: is
    a striped volume. I also have a E: volume which is a simple volume. With this setup, I have 3 volumes, C, D, and E, which are listed in DISKPART as Volume 0 - 3 (including EFI system partition, which makes it 4 volumes).

    I have used it with no problem. I have been using an external harddrive which apparently was not wiped clean and have two volumes (two partitions) in it, an ESP, and a normal NTFS partition. This makes them listed in disk part as Volume 4 and Volume 5. I
    have used this setup without problem. Until one day, I realized that I plugged out the drive without safely ejecting the drive. I have been using it without ejecting it once, shutting down and turning my computer on without ejecting it once. Then I wanted
    to use it for my laptop but I can't eject it safely because Windows kept saying that it was being used. So I forced ejected it anyway by plugging it out. This is when the problem began, I think.

    After that I can't sleep or shutdown the PC. Restart works perfectly. When I saw the event viewer, there are three events that I always see when I do standby:

    1. User-mode process attempted to change the system state by calling SetSuspendState or SetSystemPowerState APIs.

    Source: Kernel-Power, Event ID: 187, Information

    I think this indicates that the user initiates sleep.

    2. The driver \Driver\pci for device PCI\VEN_1022&DEV_43C7&SUBSYS_33061B21&REV_01\5&20ab19aa&0&08020B stopped the power transition.

    Source: Kernel-Power, Event ID: 40, Information

    This one I do not understand. In device manager it's one of the "PCI-to-PCI bridge" device. It can be my SSD or the Nvidia. But I think it is related to the volmgr problem which comes 1 second after.

    3. The system could not sucessfully load the crash dump driver.

    Source: volmgr, Event ID: 45, Error, EventData \Device\HarddiskVolume5

    What I realized is that, in the EventData, there is an information regarding where the error comes from, I think. It's HarddiskVolume5. However
    there is no such volume in DISKPART. I have not plugged in the external harddrive back. HarddiskVolume5 may be from the external harddrive, or, one of my SSD drives which were numbered 5 when my external harddrive were plugged
    in. Either way, the error persists even though I plug my external harddrive back.

    During startup, after rebooting, I do always get volmgr error, but this time it's Event 46, which is Crash dump initialization failed! which I think come from the same source. The EventData contains the same entry which is \Device\HarddiskVolume5
    which is non-existent.

    For extra information, doing shutdown /h will take me through the same process when sleeping and the command prompt then shows
    Incorrect function.(1) message on the screen, which I think does not help at all since it's a very generic error.

    Standby, hibernate, and shutdown, all three will generate the exact same messages. They all behave exactly the same. All i can do is just reboot.

    How to fix this problem, or at least reset the volmgr somehow so that it no longer refers to the non-existent drive? Of course changing memory dump or pagefile options do not work if this is the case.

    I have tried fixing Windows files with dism and sfc, does not work.

    Is there a way to fix this without having to reinstall Windows?
     
    Ryan Sergio, Aug 3, 2020
    #4
Thema:

Windows 10 unable to hibernate - The system could not sucessfully load the crash dump driver.

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