Windows 10: Windows 10 - Unable to use USB Audio Devices show in audio controllers but not in audio...

Hi,


I am having some issues with using a pair of USB Speakers.


The speakers in question are not displaying on the list of available sound devices in sound settings.


The 'USB Audio' driver appears in the device manager, but appears under the 'Sound, video and game controllers' category.


Windows is only displaying items from the 'High Definition Audio Device' controller, under the 'Audio Inputs and Outputs' section, in the sound settings.


I have tried uninstalling the items in the controllers section and rebooting.


Windows Audio service and Windows Audio Endpoint builder are both running and set to automatic startup.


PC Specifications are below:





Summary
Operating System
Windows 10 Home 64-bit
CPU
AMD FX-6300 27 °C
Vishera 32nm Technology
RAM
24.0GB Dual-Channel DDR3 @ 803MHz 11-11-11-28
Motherboard
Gigabyte Technology Co. Ltd. 970A-UD3P CPU 1 34 °C
Graphics
K202HQL 1366x768@60Hz
LT1952p Wide 1440x900@60Hz
4095MB NVIDIA GeForce GTX 1650 Gigabyte 50 °C
Storage
465GB Western Digital WDC WDS500G1B0A-00H9H0 SSD 31 °C
465GB Seagate ST3500312CS SATA 31 °C
7GB SanDisk Cruzer USB Device USB
Optical Drives
ATAPI DVD A DH20A1S
Audio
High Definition Audio Device
Operating System
Windows 10 Home 64-bit
Computer type: Desktop
Installation Date: 10/08/2019 05:28:27





:)

 

No audio output device

Hello!
I have a common problem: my Windows 10 has No Audio Output Device.
System configuration:

• Lenovo Legion Y520-15IKBN (laptop)
• Windows 10 Pro, version 1909, build 18363.535;
• Current updates;

Device manager shows these audio devices:

• High Definition Audio Device (driver version 10.0.18362.356)
• Intel Display Audio (10.27.0.6)
• ASUS Xonar U3 (10.0.8.2164)

i.e. the problem persists even with an external (USB) audio device, recognized by the system.

I performed a sanity check on this issue. Sound works when I boot into Ubuntu live. Therefore, it is not a hardware problem, and is indeed a Windows problem.

Solutions that have not worked so far:

1. Audio troubleshooter (issues found: check audio device, nothing else)
2. Rolling back drivers
3. Uninstalling audio devices
4. Uninstalling any audio-related devices, incl. the likes of bluetooth speakers
5. Updating audio drivers (from both built-in drivers and from manufacturer's site)
6. Installing a generic audio device (installing a generic USB audio device does not succeed, and installing a generic Realtek device resulted in a BSOD)

Do you have any ideas for fixing this?

 

USB Audio Codec Driver

After following all these steps, my usb audio device still does not work. In Settings > Connected devices it list USB Audio Codec Driver is unavailable.

 

Problem with audio devices

Hi Marcello,

I appreciate you for trying some steps in order to get the issue resolved.

If you're connecting to an audio device using USB or HDMI, you might need to set that device as the default.

Open Start, enter Sound, select it from the list of results, and then, on the
Playback tab, select a device, then Set Default.

I would also suggest you to turn off Audio enhancements.

• 
  Go to Start, enter Sound, and select Sound Control Panel
  from the list of results.
  
• 
  On the Playback tab, right-click (or tap and hold) the
  Default Device and select Properties.
  
• 
  On the Enhancements tab, select the Disable all enhancements
  check box and try to play your audio device.
  
• 
  If that doesn't work, select Cancel and, on the Playback
  tab, select another default device (if you have one), select the Disable all enhancements check box, and try to play audio again. Do this for each default device.
  

Please revert if you face any issues with Audio.

Thank you.