Windows 10: Windows 10 unexpected restarting problem

I am getting blue screen with below message:-


Your PC ran a problem and needs to restart, We're just collecting some error info, and then you can restart.


but no error code showing.

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

Windows 10 unexpected restarts

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This issue could happen due to Windows updates settings and due to incompatible or corrupted device drivers. Let’s try to follow these methods.

Check the Windows Update settings:

• Press Windows key on the keyboard
• Click on Settings
• Go to Update and recovery
• Go to Windows Update > Advanced Settings.
• There you can set it to notify you prior to rebooting after a Windows Update.

If this doesn't make any difference, try the methods below.

Method 1: Perform System Maintenance troubleshooter.

I would suggest you to perform System Maintenance troubleshooter on the computer and check if it fixes the issue.

Please follow the steps to perform System maintenance check to improve performance of the computer:

• Press Windows key.
• Type Troubleshooting.
• Click on View all on the left side panel.
• Click on System Maintenance and follow the onscreen instructions.

If the issue persists, follow method 2.

Method 2: Check in safe mode and clean boot mode of the computer

Step 1: Check in Safe mode

Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words
Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.

Follow the steps given below and check if that helps.

• Type settings in search and click on Settings.
• Click Update and recovery, and then tap or
  click Recovery.
• Under Advanced startup, tap or click Restart now.
• Once your PC restarts, on the Choose an option screen, tap or click
  Troubleshoot.
• If you don't see the Startup Settings option, tap or click advanced options.
• Tap or click Startup Settings.
• Tap or click Restart.
• On the Startup Settings screen, choose the Safe Mode.
• Sign in to your PC with a user account that has administrator rights.

If the issue doesn’t occur in safe mode, follow step 2.

Step 2: Perform Clean Boot

Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a “clean boot” in Windows

Refer to Windows 8.1 steps, as they are applicable to Windows 10.

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

If this lets you log in, follow the steps below.

Restart the computer and check.

You can get back to us if you have any difficulties in doing the same. We are always here to help you.

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Thanks & Regards,