Windows 10: Windows 10 Unstable Display w/ Dual Monitor (DisplayPort + HDMI)

Discus and support Windows 10 Unstable Display w/ Dual Monitor (DisplayPort + HDMI) in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello Community, My Rig: OS: Windows 10 64 bit CPU: i3 8100 GPU: RX 480 Disk: 500Gb NVME RAM: 16Gb DDR4 Primary Display: HDMI ASUS (1920x1080)... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by breimers, Jun 25, 2019.

  1. breimers Win User

    Windows 10 Unstable Display w/ Dual Monitor (DisplayPort + HDMI)


    Hello Community,


    My Rig:

    OS: Windows 10 64 bit

    CPU: i3 8100

    GPU: RX 480

    Disk: 500Gb NVME

    RAM: 16Gb DDR4

    Primary Display: HDMI ASUS (1920x1080)

    Secondary Displays: HDMI Samsung(1920x1080), DisplayPort LG(2560x1080)



    When trying to use multiple displays of different types, I have an unstable graphical experience. The desktop or application will freeze/crash, but I can still hear audio just fine. I usually have to restart the computer to fix this. This happens most often when gaming, but also when streaming video or multitasking across displays.


    I updated my Radeon drivers, but that did not change anything.


    The interesting thing is, when running elementaryOS on another SSD, I don't have these issues. It seems that the cause likely lies with the Windows Radeon drivers, or in the Windows 10 display manager.


    Anyone experienced something similar?

    :)
     
    breimers, Jun 25, 2019
    #1
  2. M_P_ Win User

    Windows 10 unstable in dual screen setup displayport + hdmi

    I just changed my system from an intel i5 2500k to an amd r5 1600 and with almost the same hardware (only changed cpu, motherboard, ram and switched to a m2 ssd as windows drive) and windows version (freshly
    resinstalled) windows crashes when I turn my displayport screen on again in dual screen setup with an hdmi screen.

    System Configuration:

    Motherboard: MSI X370 gaming pro carbon

    BIOS: 7A32v17 (AGESA 1.0.0.6)

    CPU: AMD Ryzen 5 1600

    Memory: 16GB DDR4 3200 (G-Skill F4-3200C16D-16GVKB)

    GPU: MSI RX 480 gaming x 8GB

    VBIOS: 015.050.000.000

    GPU Driver: 17.7.1

    OS: Windows 10 Pro N x64 (15063.483)

    Steps to Reproduce:


    • Plug into gpu ports: BenQ XL2730Z @ displayport, Philips 273P3LPHES @ hdmi

    • turn on pc and displays, wait for windows login

    • turn off displayport display

    • turn on displayport display

    • what now happens: displayport display stays black (no signal), hdmi display turns black (no signal), pc unresponsive

    • after 10 - 20 seconds pc reboots automatically
    Expected Behavior:

    displayport display should turn on normally without crashing the pc in dual screen setup

    Actual Behavior:

    displayport display causes crash when turned on again

    Additional Observations:

    Turning the hdmi monitor off and on does not crash windows even if displayport display is plugged in.

    Unplugging the hdmi monitor and turning the displayport monitor off and on does not crash windows.

    I used the exact same hardware and drivers before with an Intel i5-2500k and an Asrock Extreme 3 gen 3 without these issues. Windows and drivers were completely reinstalled though after switching to Ryzen.

    ***Post moved by the moderator to the appropriate forum category.***
     
  3. Monitor Recommendation for Dual Monitor with Displayport, HDMI, DVI


    Hi there. But would i be buying hdmi to displayport or usb c to display port?


    Because the one i listed is usb c to displayport. When i checked hdmi to display port on amazon, i heard lot of complaints where ppl said it wasn't compatible because it was the other way around?
     
    paulyjustin, Jun 25, 2019
    #3
  4. NavyLCDR Win User

    Windows 10 Unstable Display w/ Dual Monitor (DisplayPort + HDMI)

    Monitor Recommendation for Dual Monitor with Displayport, HDMI, DVI


    To go from HDMI on computer to DisplayPort on monitor, you need a powered adapter such as this:
    Amazon.com: HDMI to DisplayPort Converter Adapter Cable with USB Power,QGeeM 4K x 2K HDMI to DP Adaptor for HDMI Equipped Systems,Compliant with VESA Dual-Mode DisplayPort 1.2, HDMI 1.4 and HDCP: Electronics

    The USB-C on your XPS 15 9550 is the DisplayPort. If you want dual external monitors on the XPS 15 9550, the best combination is 1 monitor with HDMI and one monitor with DisplayPort. The HDMI monitor gets connected to the HDMI port on the computer with a simple HDMI cable. The DisplayPort monitor gets connected to the USB-C port on the computer with a USB-C to DisplayPort cable:

    Amazon.com: Fixget USB C to DisplayPort Cable (5.49ft/1.8m), 4K@60Hz USB 3.1 Type C (Thunderbolt 3 Compatible) to DP Cable for 2016 MacBook Pro, MacBook 12, ChromeBook Pixel, Samsung Galaxy S8/S8 Plus: Electronics

    If you have two external monitors with HDMI, then one goes HDMI to HDMI with the simple cable, and the other goes to the USB-C port on the computer with either a USB-C to HDMI adapter, or USB-C to HDMI cable:

    Amazon.com: USB C to HDMI, CableCreation USB 3.1 Type C to HDMI 4K Hub Adapter (Thunderbolt 3), DP Alt Mode, Male to Female, Compatible MacBook Pro/Chromebook Pixel/Dell XPS 13/Yoga 920/Samsung Note S9,S8, White: Electronics

    Amazon.com: Aibocn USB C to HDMI Cable, Type C (Thunderbolt 3 Compatible) to HDMI 4K Cable for MacBook Pro, Surface Book 2, iMac, Galaxy S9/S8/Note 8, Dell XPS 13/15, Pixelbook and More - 6.5FT/2m: Electronics

    The only difficult connection would be to connect a DisplayPort monitor to the HDMI connection on the computer, you don't want to do that.
     
    NavyLCDR, Jun 25, 2019
    #4
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Windows 10 Unstable Display w/ Dual Monitor (DisplayPort + HDMI)

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