Windows 10: Windows 10 update 1809 no longer allows printer communication:

My printer is hooked up to my other Windows 7 computer in my living room. Since Windows 10 no longer has home groups, I had to gain access to the printer by manually adding the network path to it (and disabling remote password access on my living room computer). This worked fine for the past few months. Then comes along the Windows 1809 update, which I dutifully installed. Now when I send a print job, nothing happens. I can go into my devices & printers list, and see the printer is still there, but sending any print jobs to it never get there. They don't even show up in the print queue. It's like they just vanish into a void.


Since everything worked fine BEFORE updating to 1809, this means something in 1809 itself has disrupted communication. What's worse is it doesn't bring up any errors. Print jobs just vanish and the printer in the living room doesn't ever detect an incoming print request. It will print just fine on the computer it's hooked into.


Any suggestions would be greatly appreciated!

:)

 

Printer and computer not communicating

Hi,



Thank you for writing to Microsoft Community Forums.

I would suggest you to follow the troubleshooting steps mentioned in the article:

Fix printer problems.

If you have recently upgraded your Windows and the printer is not working after that, I would suggest you to follow the steps mentioned in article:

Fix printer problems after updating or upgrading to Windows 10.



Please write back with more information (error message or outcome of the above troubleshooting steps) in order to help him fix the issue.

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

windows 10 communication with printer

Hi,

• Do you get any error message\code? If yes, then provide us the error message\code?

I suggest you to follow the steps below and check if that helps:

Method 1: I suggest you to follow the below article andtry running the printing troubleshooter which is an automated tool that can find and automatically fix some problems with your PC.

Fix printer problems

https://support.microsoft.com/en-us...4-6025-dcc1-3aefaa14ab40/fix-printer-problems

Method 2: Alsoinstall the latest drivers for printer driver from the manufacturer's website for Windows 10 and check if it helps.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.