Windows 10: Windows 10 update 1909 broke WiFi Intel AC 3168

Discus and support Windows 10 update 1909 broke WiFi Intel AC 3168 in Windows 10 Drivers and Hardware to solve the problem; Intel NUC6CAYH with integrated Intel Wireless AC 3168 card. After Windows update to version 1909, WiFi connection became impossible, because there's... Discussion in 'Windows 10 Drivers and Hardware' started by Andrey_W, Feb 14, 2020 at 11:47 AM.

  1. Andrey_W Win User

    Windows 10 update 1909 broke WiFi Intel AC 3168


    Intel NUC6CAYH with integrated Intel Wireless AC 3168 card.

    After Windows update to version 1909, WiFi connection became impossible, because there's no WiFi adapter anymore.

    Still there are other adapters in Device Manager, including Bluetooth, all in normal working state.

    Tried to install different driver versions from Intel site, Intel Driver Support Assistant App and from Windows Update.

    After manual installation of drivers, the adapter appears in unusable state, unable to start. Trying to start returns an error.

    Didabling and re-enabling didn't help. After configuration refresh, adapter disappears again.


    Please provide any advice what could be a reason and how to fix that.


    Thanks in advance,

    Andrey

    :)
     
  2. castelliH Win User

    intel wireless-ac 9260 blue screen crash when installing adapter

    Hi, that driver version 20.0.2 does not support the intel wireless-ac 9260

    here is a copy and paste from intel https://downloadcenter.intel.com/do...-Wireless-Software-and-Drivers-for-Windows-10

    Software and drivers

    Intel PROSet/Wireless WiFi Software (includes drivers) for Windows® 10:

    • WiFi_20.0.2_PROSet64_Win10.exe
    • WiFi_20.0.2_PROSet32_Win10.exe

    Intel PROSet/Wireless WiFi Software version = 20.0.2

    • Driver version = 20.0.2.3 for Windows 10 for 18265, 8265, 18260, 8260 adapters.
    • Driver version = 19.51.7.2 for Windows 10 for 3168, 3165, and 17265 adapters.
    • Driver version = 18.33.9.3 for Windows 10 for 7265, 3160, and 7260 adapters.

    Version: 20.10.2 does support the 9260 adapter, so I will try that one as it is the oldest one available that supports the 9260.
     
  3. Rob Bote Win User
    Win10 1909 broke bluetooth

    After an upgrade from Windows 10 1903 to 1909, my bluetooth is broken. When enabled, my PC beeps constantly and the Device Manager flashes like it is adding hardware. If I disabled BT in Device Manager, the beeping stops. In Win10 Settings, there is no option
    to turn BT on/off.

    I updated the drivers for my Intel Wireless Bluetooth to 20.100.6.3 (6/18/2019) and for my Intel Dual band Wireless-AC 3168 to 19.51.25.1 (9/2/2019) to no avail. Hard and soft reboots galore, no joy.

    Here is my update history, but it doesn't show the 1909 update:


    Windows 10 update 1909 broke WiFi Intel AC 3168 852bb327-4fba-43af-b2bd-01d38cf7fe13?upload=true.jpg
     
  4. Windows 10 update 1909 broke WiFi Intel AC 3168

    Intel Bluetooth Only Shows Up on 3168

    I have an interesting issue with the Acer Aspire A515 laptop. I recently upgraded to a gigabit internet connection with a new dual band router. Of course my laptop having a little Intel 3168 WiFi card single band + bluetooth wasn't going to do it. So I go and grab myself my nice Intel 8265 WiFi card dual band + bluetooth and put it in. The WiFi works great no issues but no bluetooth. So I try my 7260, 7265, and 8260 cards. All having the same issue. I can establish an 866 link with the router but no bluetooth. Testing them in other machines shows the bluetooth so I am convinced that it is this particular laptop. I have also grabbed the latest Intel drivers, no change. Any suggestions welcome.

    Testing Already Done:

    • Booting up Linux (No bluetooth)
    • Windows updates (No bluetooth)
    • Reinstalling Windows 10 (The laptop has a 7th gen i7 so W7 / W8 is not an option) (Still no bluetooth)
     
    Charles Ludlow, Feb 14, 2020 at 11:51 AM
    #4
Thema:

Windows 10 update 1909 broke WiFi Intel AC 3168

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