Windows 10: Windows 10 update black screen

Discus and support Windows 10 update black screen in Windows 10 Support to solve the problem; Last night windows forced me to update my laptop so I let it update over night. When I wake up I check on my laptop to be greeted with a black screen... Discussion in 'Windows 10 Support' started by Concerned User, Dec 31, 2018.

  1. Windows 10 update black screen


    Last night windows forced me to update my laptop so I let it update over night. When I wake up I check on my laptop to be greeted with a black screen with no cusor on it

    I don't know what to do please help.

    I updated my laptop on Dec. 30, 2018
    My laptop is Lenovo ideapad 330

    :)
     
    Concerned User, Dec 31, 2018
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Dec 31, 2018
    #2
  3. Remon Ont Win User
    black screen

    Hi,

    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

    link
    .

    You can also check the article about troubleshooting black screen problems on the link below.

    windows-10-troubleshoot-black-screen-problems

    Hope this information helps. Please post us back if you need any further assistance.
     
    Remon Ont, Dec 31, 2018
    #3
  4. Windows 10 update black screen

    Marivel Man, Dec 31, 2018
    #4
Thema:

Windows 10 update black screen

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