Windows 10: Windows 10 update broke my laptop keyboard

Discus and support Windows 10 update broke my laptop keyboard in Windows 10 Installation and Upgrade to solve the problem; I have a laptop HP Envy x360 and the keyboard on it stopped working after Windows 10 April 2021 update.These are all the things I already... Discussion in 'Windows 10 Installation and Upgrade' started by AlexanderN_2021, Apr 22, 2021.

  1. Windows 10 update broke my laptop keyboard


    I have a laptop HP Envy x360 and the keyboard on it stopped working after Windows 10 April 2021 update.These are all the things I already tried:1.Updating the driver manually even automatically still not working2.Uninstalling the driver and restarting computer3.Unistalling the updates4.Tried windows "Fix Keyboard" option5.Did a system restoreThe keyboard is showing up in Device Manager.Also the volume button on my computer that's not connected to my keyboard now does the opposite with the volume, clicking "up" is down and "down" is up.

    :)
     
    AlexanderN_2021, Apr 22, 2021
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Apr 22, 2021
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Apr 22, 2021
    #3
  4. Windows 10 update broke my laptop keyboard

    Windows 10 Laptop Keyboard Keys Acting Strange

    Hi,

    I realize that you are facing issues with the keyboard on your PC. I will try to help you with this issue.

    Suggest you to plug in an external keyboard to the laptop to check if that helps.

    Further you may also use the onscreen keyboard to check if that helps.

    Follow these steps to launch the On-screen keyboard:


    • Press Windows key + R to get the run window.

    • Type “osk” and hit enter to launch the On-screen keyboard and check if this helps.

    Keep us informed to help you further.

    Thank you.
     
    Srimadhwa B, Apr 22, 2021
    #4
Thema:

Windows 10 update broke my laptop keyboard

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