Windows 10: windows 10 update causing bluetooth keyboard failures with windows system event

Discus and support windows 10 update causing bluetooth keyboard failures with windows system event in Windows 10 Drivers and Hardware to solve the problem; Hello all, After recent update my Microsoft Modern Keyboard with Fingerprint ID started acting up when i wake up from sleep. It does not recognize... Discussion in 'Windows 10 Drivers and Hardware' started by drewex, Apr 1, 2019.

  1. drewex Win User

    windows 10 update causing bluetooth keyboard failures with windows system event


    Hello all,

    After recent update my Microsoft Modern Keyboard with Fingerprint ID started acting up when i wake up from sleep.

    It does not recognize my pc and just doesnt connect. It has this event repeated,



    Log Name: System

    Source: Microsoft-Windows-DriverFrameworks-UserMode

    Date: 4/1/2019 7:55:00 AM

    Event ID: 10111

    Task Category: User-mode Driver problems.

    Level: Critical

    Keywords:

    User: SYSTEM

    Computer: MSI

    Description:

    The device Keyboard Bluetooth Fingerprint Sensor (location 1) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

    <EventID>10111</EventID>

    <Version>1</Version>

    <Level>1</Level>

    <Task>64</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-01T14:55:00.779589900Z" />

    <EventRecordID>1559</EventRecordID>

    <Correlation />

    <Execution ProcessID="896" ThreadID="1012" />

    <Channel>System</Channel>

    <Computer>MSI</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <UserData>

    <UmdfDeviceOffline xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

    <LifetimeId>{073677b4-d013-4bcc-a44d-45202ce7359d}</LifetimeId>

    <FriendlyName>Keyboard Bluetooth Fingerprint Sensor</FriendlyName>

    <Location>1</Location>

    <InstanceId>{5E9A8CDC-14AB-4609-A017-68BCE594AB68}\KEYBOARDFINGERPRINTSENSOR\A&amp;1E4B3147&amp;0&amp;1</InstanceId>

    <RestartCount>5</RestartCount>

    </UmdfDeviceOffline>

    </UserData>

    </Event>

    I will put it back to sleep to make it work. The most recent update I've applied is Feature update to Windows 10, version 1809 amd64 2019-03 with few others same date of 03/23/2019.


    it also spits this event right before the top one




    Log Name: System

    Source: Microsoft-Windows-DriverFrameworks-UserMode

    Date: 4/1/2019 7:55:00 AM

    Event ID: 10110

    Task Category: User-mode Driver problems.

    Level: Critical

    Keywords:

    User: SYSTEM

    Computer: MSI

    Description:

    A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" />

    <EventID>10110</EventID>

    <Version>1</Version>

    <Level>1</Level>

    <Task>64</Task>

    <Opcode>0</Opcode>

    <Keywords>0x2000000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-01T14:55:00.776783500Z" />

    <EventRecordID>1558</EventRecordID>

    <Correlation />

    <Execution ProcessID="896" ThreadID="1012" />

    <Channel>System</Channel>

    <Computer>MSI</Computer>

    <Security UserID="S-1-5-18" />

    </System>

    <UserData>

    <UMDFHostProblem xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">

    <LifetimeId>{073677b4-d013-4bcc-a44d-45202ce7359d}</LifetimeId>

    <Problem>3</Problem>

    <DetectedBy>2</DetectedBy>

    <ActiveOperation>3</ActiveOperation>

    <ExitCode>259</ExitCode>

    <Message>72471</Message>

    <Status>4294967295</Status>

    </UMDFHostProblem>

    </UserData>

    </Event>


    I have downloaded and reinstalled the driver to see if it would help but it did not.


    I tried contacting over the sales chat directed me to tech chat at https://support.microsoft.com/en-us/contactus/windows/tech-services/

    but chat isnt working at the moment.


    How can i report this for a driver update

    :)
     
    drewex, Apr 1, 2019
    #1
  2. aasim1111 Win User

    Bluetooth in windows 10

    So I bought a new Bluetooth headphones the skull candy uproar since my old one isn't working. It came with only the headset and usb charging cable. The problem is I can't seem to pair it to my pc. I have windows 10 by the way. There is no Bluetooth on off button in windows settings. I went to device manager but there us no icon for Bluetooth. I did everything I knew but none of it worked.I can post pictures if anyone needs.An alternative might be a Bluetooth dongle but I m not sure I'd it would work plus I paid $50 so don't wanna spend more

    I looked up on Internet and many people seem to have issues with windows 10 and Bluetooth. I thought of asking here knowing my UK friends are smart.

    Anyone have any idea of how to get Bluetooth to work on my pc.

    PS don't curse windows 10. I already know it's a mess and not a very good os.
     
    aasim1111, Apr 1, 2019
    #2
  3. Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Apr 1, 2019
    #3
  4. Ahhzz Win User

    windows 10 update causing bluetooth keyboard failures with windows system event

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Apr 1, 2019
    #4
Thema:

windows 10 update causing bluetooth keyboard failures with windows system event

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