Windows 10: Windows 10 update destroyed my laptop

For the past year I have been repairing my Toshiba laptop after Windows 10 updates crashed it. After two visits to a technician I decided to contact Microsoft. I spent hours talking to someone on the phone. My daughter created 2 USB Windows ISO files for me (64 & 32). I then spent a few more hours with Microsoft on the phone trying to use the USB. Everything has cost time and money. As a disabled person I rarely leave the house so my laptop was my contact with the world. I am now using my daughter's tablet as I dont have the money for a new laptop. What is Microsoft doing to help? NOTHING! It's like they came in and took a sledgehammer to it! Devastated! Can anyone help?

:)

 

Windows 10

no, you can't go back..
I suggest creating a backup image of your os drive

 

Windows 10 Installation completely destroyed my laptop

Hi there,

Maybe you didn't read? I had followed DELLs steps and the installation was successful.

Windows 10 destroyed my laptop randomly the next day, for no reason. It was working fine for a while. No driver issues or anything like that.

The most frustrating this is that the only solution now is to find Windows 8, install, run all available updates and then install Windows 10. Something which will take many many hours and after it is done might, again, destroy my laptop again for no reason.

 

Cumulative Update KB4338819 Windows 10 v1803 Build 17134.165 - July 10


This update totally destroyed me, which was not totally unexpected.

I have noticed that update issues are fairly common occurrences.

Microsoft must have a site that lists step by step actions that they want you to take when Windows 10 Updates and trashes a system?

Does such a site exist? Where do I go to get help?

Recovering Windows 10 After an Update

Step 1:
sfc /scannow

Step 2:
Dism

Step 3:
etc.. Uninstall Video Drivers and reinstall