Windows 10: Windows 10 Update Installation Fails 1809

Discus and support Windows 10 Update Installation Fails 1809 in Windows 10 Updates and Activation to solve the problem; OS: Microsoft Windows 10 Version: 10.0.17763 Build 17763 I've had this problem for a while now, Every time I boot my computer it tries to install... Discussion in 'Windows 10 Updates and Activation' started by syer, Aug 5, 2019.

  1. syer Win User

    Windows 10 Update Installation Fails 1809


    OS: Microsoft Windows 10
    Version: 10.0.17763 Build 17763

    I've had this problem for a while now, Every time I boot my computer it tries to install updates and gives me a blue screen that says:

    "We couldn't complete the updates. Undoing changes. Don't turn off your computer"

    after this i can boot into my PC no problem (There's no restart loop) but my windows version of course stays stagnant

    the updates that it tries to install seem to be:

    • 2019-07 Cumulative Update for .NET Framework 3.5, 4.7.2, 4.8 for Windows 10 Version 1809 for x64 (KB4507419)
    • 2019-07 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4507469)


    I tried a bunch of things from google to fix this like:

    • Ruining Windows Update Troubleshooter.
    • Delete the SoftwareDistribution Folder.
    • I even tried using the Windows 10 Update Assistant for the May 2019 update.
    But the Update assistant told me it couldn't update without deleting all my information and apps, I can NOT lose my applications, I don't know why it tells me this though I read somewhere that it could be because I installed a new drive to my PC and moved the Program Files directory to it changing its location with the Registry Editor, So I tried changing the location back to the original Program Files file in the C: drive but it didn't make a difference when using the update assistant again (delete all or no update).

    At this point Im out of options I just dont know what to do, If any of you have any idea of how I can update my computer without losing all my data and applications Id be really grateful.

    :)
     
    syer, Aug 5, 2019
    #1
  2. jds21 Win User

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Aug 5, 2019
    #2
  3. AsRock Win User
    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Aug 5, 2019
    #3
  4. Windows 10 Update Installation Fails 1809

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Aug 5, 2019
    #4
Thema:

Windows 10 Update Installation Fails 1809

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