Windows 10: Windows 10 update KB4023057 deleted and removed my profile and data

Discus and support Windows 10 update KB4023057 deleted and removed my profile and data in Windows 10 Installation and Upgrade to solve the problem; After installing the windows update KB4023057, my windows profile got deleted, all of my documents and files are lost. Also, when I go to Settings -... Discussion in 'Windows 10 Installation and Upgrade' started by MehulBhadricha, Nov 25, 2020.

  1. Windows 10 update KB4023057 deleted and removed my profile and data


    After installing the windows update KB4023057, my windows profile got deleted, all of my documents and files are lost.


    Also, when I go to Settings - Accounts - Sync your settings, i get a message saying you are logged on with a temporary profile. Attaching the screenshot for your reference. Windows 10 update KB4023057 deleted and removed my profile and data 24d8a19a-5d52-42d0-995c-03d4f8ce36ec?upload=true.png


    Can you please assist on this issue and on recovering the lost files?

    :)
     
    MehulBhadricha, Nov 25, 2020
    #1
  2. deving Win User

    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Nov 25, 2020
    #2
  3. Bree Win User
    Kb4023057

    This update seems unusual in that it has only been seen in a few select regions. It is not listed in the Windows 10 update history, but there is a KB article for it in all languages...

    EN-US https://support.microsoft.com/en-us/...lity-kb4023057

    HE-IL https://support.microsoft.com/he-il/...lity-kb4023057

    • The key information there seems to be "Only certain builds of Windows 10 version 1507 and Windows 10 version 1511 require this update".
     
  4. doobydoo Win User

    Windows 10 update KB4023057 deleted and removed my profile and data

    KB4023057 installed as program

    I also have Windows 10 1709 : KB4023057 listed in programs and windows update is also trying to install it and failing at 71%
    whatever I do !

    " • 2018-07 Update for Windows 10 Version 1709 for x64-based Systems (KB4023057) - Error 0x80070643 "

    So I have it already and it's still trying to install it and failing....

    Anyone know a sensible course of action to remedy the situation ?

    [It is installed twice in programs the second listing is called Windows setup remediations KB4023057]
     
    doobydoo, Nov 25, 2020
    #4
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Windows 10 update KB4023057 deleted and removed my profile and data

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