Windows 10: Windows 10 update Lost Games

Hello, When I ran Windows 10 update, it destroyed/lost over 10 games I had purchased from EPIC. When I called EPIC support for help, they tried to help, but could not resolve the problem. Can Windows 10 Support team help me without charging me and who do I contact? EPIC games store has stopped replying to my emails and I have lost monies on these games. Thank you in advance for your assistance.

:)

 

Mortimer Becket and the Lost King gaming running to fast on Windows 10

Hi June,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the Mortimer Becket and the Lost King game.

As a workaround, I suggest you to install the game in compatibility mode and check if it helps.

Follow the steps to install in Compatibility mode:

• Download the updated gaming software from the
  Windows Store.
• Right click the gaming software
  installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the game and check.

As this seems to the performance issue with in the game I suggest you to contact the game developer for better assistance and check if it helps.

Hope it helps. Get back to us for further assistance on Windows Operating System. We will be happy to help you.

 

Windows 10 Tweaks

Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

• Open a new Explorer window.
• Click View in the ribbon.
• Click Options.
• Under General, next to “Open File Explorer to:” choose “This PC.”
• Click OK

credit to Lifehacker.

 

update to windows 10, lost access to games on computer

Hi Mindy,

Thanks for posting your query on Microsoft Community.

We regret for the inconvenience caused and we will try our best to resolve the issue.

To assist you better, please provide few details.

• 
  Do you receive any error message, while trying to play the game?
  
• 
  What is the make and model of your computer?
  

I suggest you uninstall the game and install it in compatibility mode and check if it helps.

Follow the below steps:

Step 1: Uninstall the game.

1) Press Windows key + x and select Program and features.

2) Right click on the Disney fairies and click on
Uninstall.

3) Repeat step 1 and 2 for another game also.

Step 2: Install the game in compatibility mode and check if it helps.

To install a program in compatibility mode, refer to the below link:

http://windows.microsoft.com/en-US/windows-8/older-programs-compatible-version-windows

Note: Applies to Windows 10 as well.

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.