Windows 10: Windows 10 Update - Mouse Intermittent

Hi Microsoft,


I have an Asus X99-E WS/USB 3.1 Motherboard. Ever since you updated Windows 10 a few months back my Bluetooth Microsft Mouse stops working. I have to disconnect and reconnect the Bluetooth Dongle for the mouse before it works again. Happens around 10 times a day. Never use to happen prior to your Windows 10 updates. Please assist. I think you put the wrong Chipset Driver as part of your update maybe, not sure what else would be causing it.

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Mouse and keyboard intermittent - Windows 10.

Hi Gerard,

If you're having issues with your mouse and keyboard, we suggest trying the troubleshooting steps in this
article. Let us know if performing the steps makes any difference.

Looking forward to your update.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.