Windows 10: Windows 10 Update NOT COMPATIBLE with HP Envy 5660 Printer/Scanner

Discus and support Windows 10 Update NOT COMPATIBLE with HP Envy 5660 Printer/Scanner in Windows 10 Installation and Upgrade to solve the problem; Recently updated Windows 10 to my Pavilion Laptop. Envy 5660 printer would no longer print from printer even though it recognized the printer was... Discussion in 'Windows 10 Installation and Upgrade' started by djjmlj, Mar 9, 2019.

  1. DJJMLJ
    djjmlj Win User

    Windows 10 Update NOT COMPATIBLE with HP Envy 5660 Printer/Scanner


    Recently updated Windows 10 to my Pavilion Laptop. Envy 5660 printer would no longer print from printer even though it recognized the printer was online. Was able to print from other iPhone and Mac devices. Spent over 3 hours with Microsoft rep on phone and went through all of the steps recommended on previous threads. Finally, they recommended I RESTORE my settings to settings from week ago. Problem SOLVED, They said apparently the update was not compatible with the Envy 5660 printer. Kudos for patience and persistence of Microsoft rep.

    :)
     
    djjmlj, Mar 9, 2019
    #1
  2. KAYSAND
    KaySand Win User

    Windows 10 and HP Envy 5660 Printer

    Recently updated to Windows 10 from Windows 8.1. I have HP Envy 5660 All-in-one Printer. I have not been able to connect this printer to my laptop on my home network since the upgrade. I can print on it from my desktop, phone, and ipad.

    I have tried the following:

    • Downloaded and redownloaded software and driver for printer
    • Checked compatibility with HP site, and says my printer is compatible
    • Downloaded driver for Windows 8.1 and installed it in compatibility mode as suggested
    • Troubleshooting printer many times to no avail
    Printer shows up in my home network in Control Panel, but says "not connected" or sometimes "offline". Have spent hours trying to resolve this issue. Is there a solution? Or do I need to go back to Windows 8, and wait until Windows 10 has the drivers I need.
    Is the problem with Windows 10 or with my HP printer? Very frustrated!!!!
     
    KaySand, Mar 9, 2019
    #2
  3. LAURIEMACLAREN
    LaurieMacLaren Win User
    Windows 10 and HP Envy 5660 Printer

     
    LaurieMacLaren, Mar 9, 2019
    #3
  4. ROBERTRANEY
    RobertRaney Win User

    Windows 10 Update NOT COMPATIBLE with HP Envy 5660 Printer/Scanner

    Windows 10 and HP Envy 5660 Printer

     
    RobertRaney, Mar 9, 2019
    #4
Thema:

Windows 10 Update NOT COMPATIBLE with HP Envy 5660 Printer/Scanner

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