Windows 10: Windows 10 Update on 09/27/2019 deleted my oudio device on my Omen notebook

Discus and support Windows 10 Update on 09/27/2019 deleted my oudio device on my Omen notebook in Windows 10 Installation and Upgrade to solve the problem; Hi, I have an hp Omen 64 bit notebook with W10 OS. The latest Windows 10 Update deleted my audio device, Bang & Olufsen. Right now, no audio device... Discussion in 'Windows 10 Installation and Upgrade' started by travorwestland, Sep 27, 2019.

  1. Windows 10 Update on 09/27/2019 deleted my oudio device on my Omen notebook


    Hi,


    I have an hp Omen 64 bit notebook with W10 OS. The latest Windows 10 Update deleted my audio device, Bang & Olufsen. Right now, no audio device can be found. What can I do to restore the sound settings?


    Thank you

    :)
     
    travorwestland, Sep 27, 2019
    #1
  2. Ahhzz Win User

    Office 2019

    Only supported on Win10. Sorry, 8.1 users, only 4 years old, gotta go.

    Microsoft Office 2019 will only work on Windows 10

    https://blogs.technet.microsoft.com...-to-office-and-windows-servicing-and-support/

    Spoiler Office 2019
    Last year at Ignite, we announced Office 2019 – the next perpetual version of Office that includes apps (including Word, Excel, PowerPoint, and Outlook, and Skype for Business) and servers (including Exchange, SharePoint, and Skype for Business). Today we’re pleased to share the following updates:

    • Office 2019 will ship in H2 of 2018. Previews of the new apps and servers will start shipping in the second quarter of 2018.
    • Office 2019 apps will be supported on:
      • Any supported Windows 10 SAC release
      • Windows 10 Enterprise LTSC 2018
      • The next LTSC release of Windows Server
    • The Office 2019 client apps will be released with Click-to-Run installation technology only. We will not provide MSI as a deployment methodology for Office 2019 clients. We will continue to provide MSI for Office Server products.
     
    Ahhzz, Sep 27, 2019
    #2
  3. IntelAudioService.exe + 2019 windows update problem

    Thank you but what about the "IntelAudioService.exe & Multimedia Class Scheduler" Issue how am I go about and fix this?

    Edited: Video Card Driver for Nvidia you suggest I download is unsuccessful.

    [Fri Mar 15 09:27:06 2019] DUP Capabilities Value: 41943039 (0x27FFFFF)

    [Fri Mar 15 09:27:06 2019] DUP Vendor Software Version: 24.21.13.9793

    [Fri Mar 15 09:27:06 2019] Local System/Model Compatible with this Package? Yes

    [Fri Mar 15 09:27:07 2019] Local System OS Version: 10.0.0.0

    [Fri Mar 15 09:27:07 2019] OS Compatible with this Package? Yes

    [Fri Mar 15 09:27:07 2019] Local System OS Language: EN

    [Fri Mar 15 09:27:07 2019] Language Compatible with this Package? Yes

    [Fri Mar 15 09:27:07 2019] Identified Behavior : attended

    [Fri Mar 15 09:27:07 2019] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\dd85ca36-e532-40fa-b705-c8dcf5ef7ca1\miniunz.exe

    [Fri Mar 15 09:27:07 2019] Extraction-arguments: -x C:\Users\Kanja\DOWNLO~1\nVIDIA-Graphics-Driver_8FWXK_WIN_24.21.13.9793_A02.EXE -o -d c:\PROGRA~3\dell\drivers\dd85ca36-e532-40fa-b705-c8dcf5ef7ca1

    [Fri Mar 15 09:27:07 2019] Extraction-GetExitCode: 1

    [Fri Mar 15 09:27:07 2019] (DupAPI::ExtractPayloadTo): *** Extraction Error: -1

    [Fri Mar 15 09:27:07 2019] logo.png

    [Fri Mar 15 09:27:07 2019] Name of Exit Code: ERROR

    [Fri Mar 15 09:27:07 2019] Exit Code set to: 1 (0x1)

    [Fri Mar 15 09:27:07 2019] Result: FAILURE

    [Fri Mar 15 09:27:16 2019] User Command: attended

    [Fri Mar 15 09:27:16 2019] DUP Capabilities Value: 41943039 (0x27FFFFF)

    [Fri Mar 15 09:27:16 2019] DUP Vendor Software Version: 24.21.13.9793

    [Fri Mar 15 09:27:16 2019] Local System/Model Compatible with this Package? Yes

    [Fri Mar 15 09:27:17 2019] Local System OS Version: 10.0.0.0

    [Fri Mar 15 09:27:17 2019] OS Compatible with this Package? Yes

    [Fri Mar 15 09:27:17 2019] Local System OS Language: EN

    [Fri Mar 15 09:27:17 2019] Language Compatible with this Package? Yes

    [Fri Mar 15 09:27:17 2019] User Parameter: logfile

    [Fri Mar 15 09:27:17 2019] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\nVIDIA-Graphics-Driver_8FWXK_WIN_24.21.13.9793_A02.txt

    [Fri Mar 15 09:27:17 2019] Identified Behavior : attended

    [Fri Mar 15 09:27:17 2019] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\ee200d2b-4fd1-40e5-843a-360aaed038f7\miniunz.exe

    [Fri Mar 15 09:27:17 2019] Extraction-arguments: -x C:\Users\Kanja\DOWNLO~1\nVIDIA-Graphics-Driver_8FWXK_WIN_24.21.13.9793_A02.EXE -o -d c:\PROGRA~3\dell\drivers\ee200d2b-4fd1-40e5-843a-360aaed038f7

    [Fri Mar 15 09:27:17 2019] Extraction-GetExitCode: 1

    [Fri Mar 15 09:27:17 2019] (DupAPI::ExtractPayloadTo): *** Extraction Error: -1

    [Fri Mar 15 09:27:17 2019] logo.png

    [Fri Mar 15 09:27:17 2019] Name of Exit Code: ERROR

    [Fri Mar 15 09:27:17 2019] Exit Code set to: 1 (0x1)

    [Fri Mar 15 09:27:17 2019] Result: FAILURE

    [Fri Mar 15 09:27:36 2019] Name of Exit Code: ERROR

    [Fri Mar 15 09:27:36 2019] Execution terminated at date-time Fri Mar 15 09:27:36 2019

    [Fri Mar 15 09:27:36 2019] ######

    ਍਍[Fri Mar 15 09:29:41 2019] Update Package Execution Started

    [Fri Mar 15 09:29:41 2019] Original command line: "C:\Users\Kanja\Downloads\nVIDIA-Graphics-Driver_8FWXK_WIN_24.21.13.9793_A02.EXE"

    [Fri Mar 15 09:29:41 2019] DUP Framework EXE Version: 3.8.1.41

    [Fri Mar 15 09:29:41 2019] DUP Release: 8FWXKA02

    [Fri Mar 15 09:29:41 2019] Initializing framework...

    [Fri Mar 15 09:29:41 2019] Data in smbios table is (hex)value = a , Chasis type (hex)value = a , System type is : Client

    [Fri Mar 15 09:29:42 2019] logo.png

    [Fri Mar 15 09:29:51 2019] User Command: attended

    [Fri Mar 15 09:29:51 2019] DUP Capabilities Value: 41943039 (0x27FFFFF)

    [Fri Mar 15 09:29:51 2019] DUP Vendor Software Version: 24.21.13.9793

    [Fri Mar 15 09:29:51 2019] Local System/Model Compatible with this Package? Yes

    [Fri Mar 15 09:29:51 2019] Local System OS Version: 10.0.0.0

    [Fri Mar 15 09:29:51 2019] OS Compatible with this Package? Yes

    [Fri Mar 15 09:29:51 2019] Local System OS Language: EN

    [Fri Mar 15 09:29:51 2019] Language Compatible with this Package? Yes

    [Fri Mar 15 09:29:51 2019] Identified Behavior : attended

    [Fri Mar 15 09:29:51 2019] Extraction-miniunz path: c:\PROGRA~3\dell\drivers\d6b8f94b-8355-400c-a21d-74b63495a701\miniunz.exe

    [Fri Mar 15 09:29:51 2019] Extraction-arguments: -x C:\Users\Kanja\DOWNLO~1\nVIDIA-Graphics-Driver_8FWXK_WIN_24.21.13.9793_A02.EXE -o -d c:\PROGRA~3\dell\drivers\d6b8f94b-8355-400c-a21d-74b63495a701

    [Fri Mar 15 09:29:51 2019] Extraction-GetExitCode: 1

    [Fri Mar 15 09:29:51 2019] (DupAPI::ExtractPayloadTo): *** Extraction Error: -1

    [Fri Mar 15 09:29:51 2019] logo.png

    [Fri Mar 15 09:29:51 2019] Name of Exit Code: ERROR

    [Fri Mar 15 09:29:51 2019] Exit Code set to: 1 (0x1)

    [Fri Mar 15 09:29:51 2019] Result: FAILURE

    [Fri Mar 15 09:29:53 2019] Open file: C:\ProgramData\Dell\UpdatePackage\Log\nVIDIA-Graphics-Driver_8FWXK_WIN_24.21.13.9793_A02.txt
     
    T.Kanjanasenee, Sep 27, 2019
    #3
  4. Geowall1 Win User

    Windows 10 Update on 09/27/2019 deleted my oudio device on my Omen notebook

    Windows 10 27 July 2019 update

    Hi,

    I was automatically updated to a newer version of WINDOWS 10 dated 27 July 2019.

    After many updates and restarting my PC I found my soundcard drivers had been deleted. This is unacceptable.

    I phoned MS help and after many attempts the decision was to return to the original version of WINDOWS 10.

    This worked and my sound is now back working normally.

    Why would you attempt to update my PC with a new version that my soundcard is not included.

    How do I update my soundcard software to work with the new version of WINDOWS 10.

    THANKS

    George
     
    Geowall1, Sep 27, 2019
    #4
Thema:

Windows 10 Update on 09/27/2019 deleted my oudio device on my Omen notebook

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