Windows 10: Windows 10 updates deletes my audio output device on HP laptop.

The past two updates have removed sound from my HP Pavilion x360. The drivers are up to date - I just bought this laptop August 2018. Again I will have to restore my computer to a backup - a very long process that leaves me without a computer for hours. This is VERY INCONVENIENT. PLEASE DO NOT SEND ANOTHER UPDATE UNTIL YOU FIX THEM!

:)

 

Windows 10 updates deletes my audio output device on HP laptop

I have HP Spectre 64bit laptop that came with Windows 10 and is less than a year old. Every time windows installs a new update, my audio output device, which is Bang & Olufsen speaker, disappears. I have to use HP Recovery Manager to reinstall Audio Driver,
which is somehow deleted by Windows update. The driver name that is getting deleted is Conexant High-Definition (HD) Audio Driver version 9.0.69.0.

To me, it looks like a defect in Windows 10 update software. It is extremely annoying and should not be happening.

Is there any way for me to prevent windows updates from deleting my audio output device?

P.S. Microsoft, you need to fix this defect!

 

No Audio Output Device is installed

I clicked the link you gave me. HP told me to download "HPSupportSolutionsFramework-12.3.11.29" to check drivers that can be installed. After I download and install this solution framework from HP, the webpage proceed to next step and tell me that Windows update may have driver for me. It tells me to go to windows update and search for driver.

I did what it told me to do. But the windows update don't have anything for me to update or install.

For this case HP suggest me to open device manager to install the missing driver. (I'm referring to section "Update other specific components" under the "Installing updates in Windows 10" title in the webpage HP Products - Where Do I Find Windows 10 Drivers and Software for My Model? | HP® Customer Support)

HP suggest me to right click on the driver that I want to update to update. But as shown on the image I provided in my previous post, I cannot see any "audio inputs and outputs" tab or audio driver. I only see audio controller in the "System device" tab. (and these controller have the "!" sign on them for some reason)

Am I meant to do something to the audio controller?
Or should I install a new audio driver? (if so, how do I install one?)

 

How to install audio output device?

I HP laptop, I am using windows 10. On task bar, it shows, no audio output device is installed that makes me deprived of enjoying music.

Please anyone help me in installing audio output device.

Thanks.