Windows 10: Windows 10 upgrade fail

Discus and support Windows 10 upgrade fail in Windows 10 Installation and Upgrade to solve the problem; I tried to do a windows update to Windows 10, version 1803 and failed 4 times spending hours while it installed and died just before 85%. Now trying... Discussion in 'Windows 10 Installation and Upgrade' started by HankFischer, Sep 6, 2018.

  1. HankFischer Win User

    Windows 10 upgrade fail


    I tried to do a windows update to Windows 10, version 1803 and failed 4 times spending hours while it installed and died just before 85%. Now trying another route and down loaded Windows10Upgrade9252.exe. When I ran it it fails to start giving me the message-"Can't find the necessary file. Please check if you have permission to write to the installation folder."

    I'm unable to find any information regarding this message and am stymied.

    :)
     
    HankFischer, Sep 6, 2018
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Sep 6, 2018
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Sep 6, 2018
    #3
  4. Slartybart Win User

    Windows 10 upgrade fail

    Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Sep 6, 2018
    #4
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Windows 10 upgrade fail

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