Windows 10: Windows 10 Upgrade Installation fine but Installed printers don't work

Discus and support Windows 10 Upgrade Installation fine but Installed printers don't work in Windows 10 Installation and Upgrade to solve the problem; I did an Upgrade from W7 Pro 64 bit to Windows 10 and it worked fine but the three printers attached to the computer no longer work. The print Spooler... Discussion in 'Windows 10 Installation and Upgrade' started by sagrant, Sep 2, 2015.

  1. sagrant Win User

    Windows 10 Upgrade Installation fine but Installed printers don't work


    I did an Upgrade from W7 Pro 64 bit to Windows 10 and it worked fine but the three printers attached to the computer no longer work. The print Spooler is stopped and all efforts to restart it fail with Error 0x80070057 "Incorrect parameter". Anyone else have this problem and found an answer ? Microsoft Answer Desk are baffled.
    Stuart

    :)
     
    sagrant, Sep 2, 2015
    #1

  2. How to scan on Windows 10 using Canon MS922?

    Please define "launching the scanner on Windows 10"? With Windows 8 I had a desktop icon. When I upgraded to Windows 10 there is nothing. I hit the scan button on the Canon printer/fax/scanner and it and it says "set the PC to start scanning" I don't
    know how to do that. The printer function works fine so during the upgrade the device must have installed.
     
    BarbaraScham, Sep 2, 2015
    #2
  3. [BUG] Printer removed after major Windows 10 updates / cumulative updates

    Thanks for the reply, but common, what is it you don't understand?

    I'm not a novice, and this is not a printing problem - i don't have problems printing when the printer is installed.

    My problem is that the printer is removed from Windows 10 after a big update, like the AU!

    I install the printer, it works fine, Windows 10 updates and Windows 10 removes my printer, but ir onlu removes the generic text printer, not the other printers!

    Did you understand now? Could you please pass this info to someone that could talk with the Microsoft Windows responsible teams?
     
    Filipe Costa, Sep 2, 2015
    #3
  4. robgr Win User

    Windows 10 Upgrade Installation fine but Installed printers don't work

    Have you sought Win10 drivers for your printers?
     
    robgr, Sep 2, 2015
    #4
  5. sagrant Win User
    Yes but it is NOT a driver question. As long as Print Spooler is not running you CANT install drivers.
     
    sagrant, Sep 2, 2015
    #5
  6. Joergi Win User
    If I understand the problem properly, then the issue is that the spooler service cannot be started. Trying to start it gives error 0x80070057.

    When you google for "0x80070057 spooler" you find a number of people with the same problem.

    What obviously has worked for some is following this tutorial: [FIX] Windows Could Not Start The Print Spooler Service

    Note that this includes a change to the registry - you should make sure that you have some kind of working backup, before you do such changes. E.g. a system restore point would be great to have!
     
    Joergi, Sep 2, 2015
    #6
  7. sagrant Win User
    Thanks for your suggestion. I carefully followed the FIX, but alas it did not work. I followed in fact both suggestions even though I am in Windows 10, not 8.1. Depend on Service is now only RPCSS without http but still no joy. The only difference with the problem in the FIX is the error number. I get 0x80070057 incorrect parameter not - was it 1604 ?
    I am now about ready to go back to my previous OS, Windows 7 Pro 64 bit. I read somewhere that you can go back in 30 days if not happy with Windows 10. Do you happen to know how to go about it ? I have a Dell Reinstallation Disc but of course the system on it will be 4 years old I had the impression that the former system was still somewhere on the hard disk.
     
    sagrant, Sep 3, 2015
    #7
  8. Joergi Win User

    Windows 10 Upgrade Installation fine but Installed printers don't work

    Windows 10 has a restore function in the Settings app > Update and Security > Restore. It is labelled something like "Back to Windows 7". This is the function you are looking for. It should restore the state, which you had at the time you did the upgrade.
     
    Joergi, Sep 3, 2015
    #8
  9. sagrant Win User
    Thank you very much Joergi. Worked perfectly. I have Windows 7 back and can print at least on one printer. I may have to reinstall the drivers on the other two. I will also have to do some reconfirming passwords, etc.. I am sorry to give up on Windows 10. I thought it was very good and Edge particularly so. But five or six Microsoft Answer Desk technicians, one from Level 2 (!) tried to solve my printer problem and failed.
    Stuart
     
    sagrant, Sep 3, 2015
    #9
  10. Joergi Win User
    From googling I would have expected that this printer problem can be solved. However, before you have the solution you never know how long that will take.

    Edge is feature incomplete to say the least. I consider it usable for one thing: To download another browser.
     
    Joergi, Apr 4, 2018
    #10
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Windows 10 Upgrade Installation fine but Installed printers don't work

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