Windows 10: Windows 10 upgrade- lost User Accounts

Discus and support Windows 10 upgrade- lost User Accounts in User Accounts and Family Safety to solve the problem; I just upgraded from Windows 7 to Windows 10 using the free upgrade. Initially during the upgrade and configuration, I was using my account. However,... Discussion in 'User Accounts and Family Safety' started by webbj, Aug 23, 2015.

  1. WEBBJ
    webbj Win User

    Windows 10 upgrade- lost User Accounts


    I just upgraded from Windows 7 to Windows 10 using the free upgrade. Initially during the upgrade and configuration, I was using my account. However, didn't see my wife's account at login. After install and setup was complete, I was updating a few programs out of date due to the upgrade, restarted, and at login only my wife's account was present. No option for me to login. I looked in the Settings/Accounts/Family & other users and there isn't anyone else listed. I still have a file under users on the C drive but not sure how to fix this without having to create a new account. During initial setup when I was logged in, my desktop setting were exactly how they were with Win 7. So, no clue what happened. Thanks

    :)
     
    webbj, Aug 23, 2015
    #1
  2. JESRAEL BOR
    Jesrael Bor Win User

    "Lost" users

    Hi Charles,

    To assist you with your concern of users getting lost after upgrading to Windows 10, here is a very helpful post from SujataMoktan in this link:

    Missing User Account After Windows 10 Upgrade.

    Let us know how it goes.

    Regards.
     
    Jesrael Bor, Aug 23, 2015
    #2
  3. THE_SMITHS
    The_Smiths Win User
    Lost files after updating to Windows 10

    I thought I had lost my files. I had 4 user accounts on windows 7 before I upgraded to windows 10. When windows 10 introduction page came on after upgrade it started on a different new user page and on this desktop account was none of my files. After restarting
    computer I could then pick my usual user account which had all my files as usual but with windows 10 format.
     
    The_Smiths, Aug 23, 2015
    #3
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Windows 10 upgrade- lost User Accounts

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