Windows 10: Windows 10 upgrade to the november 1909 cases my HP printer to miss lines of text

Discus and support Windows 10 upgrade to the november 1909 cases my HP printer to miss lines of text in Windows 10 Installation and Upgrade to solve the problem; Hello, I'm currently Running windows 10 but am having trouble with installing the 1909 nov. update. My HP printer doesn't agree with the update I have... Discussion in 'Windows 10 Installation and Upgrade' started by AbidingApple859, Nov 16, 2019.

  1. Windows 10 upgrade to the november 1909 cases my HP printer to miss lines of text


    Hello, I'm currently Running windows 10 but am having trouble with installing the 1909 nov. update. My HP printer doesn't agree with the update I have an Office jet 3833 and is windows 10 certified. My problem is it skips lines of text while printing, and will not print the Header of my document. The printer was working fine until Microsoft started releasing these updates. I've uninstalled the software and tried everything I could find on the web to no avail including the Microsoft print Diagnostic tool which says it couldn't detect a problem with my printer, and that is when it only prints a page with missing 50 % of text. Any Help would be appreciated.

    :)
     
    AbidingApple859, Nov 16, 2019
    #1
  2. Kevin_888 Win User

    HP DeskJet 9670 printer on Windows 10.

    Go to the HP Support Web Site as below...

    HP Printers - Installing and Using the Windows Built-in Print Driver | HP® Customer Support

    In my case I then needed to go to Step 3 and working through from there - my printer was NOT in the list so I had to select the bottom option 'Add a local printer or network printer with manual settings' and click 'Next', working through their Online
    instructions from there. The next screen will probably give you the option to update the list of printer drivers on your PC: go for that BUT note that it may well appear to have stopped working as it took perhaps 10-15 minutes to update! Go and make a cup
    of coffee in the interim!

    If your printer is on one or other of the HP/Hewlett Packard lists then you should be OK, if not, you will need to ascertain which listed printer is the nearest or recommended substitute one to use. HP should have a list of suggestions if it is not too old,
    otherwise try the 9800, which is the one that I have to use for my 9670 (which is A3).

    Good luck!
     
    Kevin_888, Nov 16, 2019
    #2
  3. Can't get my HP Printer to work on Windows 10

    Greg,

    I am having the same issues with my HP3600n Color LaserJet not working after upgrading from Windows 7 to Windows 10. I have followed your November 8th Post, details below:

    Step 1 - Plug printer in by USB, power on printer, watch for animation in System Tray shown while searching for driver.

    • There was no animation in the system try after plugging in the USB cable and powering on the printer.

    Click on it to monitor driver install. It may ask to go to Windows Update to pull in the driver.

    Step 2 - Type Devices and Printers in Start Search box, open location, do you see the printer there?

    • Yes. The printer is listed.
    • Set as Default, if it won't print right click to Troubleshoot.
      • The printer responds to a print request but, instead of printing the sent job it prints out a PCL error as follows:
    PCL XL error

    Subsystem KERNEL

    Error: IllegalTag

    Operator: 0x98

    Position: 3

    Step 4 - Typed "Update" in Start Search box, Check for Updates, install all including Recommended, expediting restart when requested, going back to Check for more until none are offered.

    • Received notification "Your device is up to date. Last checked: Today, 2:52 PM (it is now 2:52 PM)

    Did the printer driver arrive? No.

    Step 5 - Download the basic driver (if no scan) or software (if scanning needed) package for the printer from the HP Support Downloads webpage for your exact make/model. Install the software with the printer USB unplugged, wait for it to prompt to plug
    it in.

    Let us know how this works. It may require a few extra steps.

    http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c03515691

    • Downloaded Dot4x64.msi from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

    • Downloaded HP_CLJ3600_64Bit_HB.exe from HP support. Installed the software (with printer USB unplugged), plugged it in when prompted. This driver did not work. I received the same KERNEL error as above.

    So, at this point, I have followed all steps with no success. I can "see" the printer in Devices and Printers however, the printer ICON doesn't look like a HP3600n, it is the Windows default printer ICON. Normally when the properly drivers are installed
    the ICON is customized to look like the installed device or printer.

    Do you have any other suggestions that I might try?

    Thanks!

    Dave Williams
     
    David T. Williams, Nov 16, 2019
    #3
  4. Windows 10 upgrade to the november 1909 cases my HP printer to miss lines of text

    HP Printer will not print since Windows 10 upgrade

    I am at my the end of my tether. I have tried everything and nothing is working. The printer has not printed anything since my upgrade to Windows 10.

    What I have done so far:

    • Up dated the driver for Windows 10 _HP Photosmart C4783. The HP Solution Center shows my printer is connected.
    • Deselected that network item listed in previous posts in the configure port window.
    • Reloaded the drivers.
    • reconfigured the Wireless network via the HP install app.
    • Ran the trouble shooter. It cannot repair the issue.
    My next step is to throw the printer away and buy a new one.

    Please help
     
    Speedemon-SA, Nov 16, 2019
    #4
Thema:

Windows 10 upgrade to the november 1909 cases my HP printer to miss lines of text

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