Windows 10: Windows 10 Upgrade & Troubleshooting Assistance

Discus and support Windows 10 Upgrade & Troubleshooting Assistance in Windows 10 Installation and Upgrade to solve the problem; Good Day everyone, I'm hoping someone can help me, I am really struggling to upgrade windows 10 to any version, I will list all the various things I... Discussion in 'Windows 10 Installation and Upgrade' started by Shane Green_2, Jul 22, 2021.

  1. Windows 10 Upgrade & Troubleshooting Assistance


    Good Day everyone, I'm hoping someone can help me, I am really struggling to upgrade windows 10 to any version, I will list all the various things I have tried but I'm no expert this is from reading multiple forums and troubleshooting steps.These are the steps I've taken to troubleshoot the Windows 10 Upgrade, I'm trying to upgrade from version 1809 - 2004 all systems are 64bit windows 10 enterprise.I will give an example of one of the systems and some common issues I've found in all of these systems.1. Initially I've updated all the drivers and BIOS and firmware for the SSD drives.2. Pushed o

    :)
     
    Shane Green_2, Jul 22, 2021
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Jul 22, 2021
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Jul 22, 2021
    #3
  4. Windows 10 Upgrade & Troubleshooting Assistance

    Windows 10 upgrade assistant stuck at 99%

    The problem is caused by the Windows 7 updates.

    Before using the Windows 10 Upgrade Assistant, perform these steps:

    • set Windows 7 updates to "Never install updates".
    • Stop the update service by right clicking on the command prompt, and choose "Run as administrator".
    • Type

      It should say: "Windows update service is stopping....windows update service is stopped."

      Windows 10 Upgrade & Troubleshooting Assistance 852Gr.png


    After completing the above steps, start the Windows 10 Upgrade assistant, and it should complete.
     
    Anthony Cappucci, Jul 22, 2021
    #4
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Windows 10 Upgrade & Troubleshooting Assistance

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