Windows 10: WIndows 10 USB Problem

Discus and support WIndows 10 USB Problem in Windows 10 Installation and Upgrade to solve the problem; Hello, Why am I getting the is message "No information about the media on the computer could be retrieved." when trying to install Windows 10 from... Discussion in 'Windows 10 Installation and Upgrade' started by jasfree, Dec 30, 2018.

  1. jasfree Win User

    WIndows 10 USB Problem


    Hello,


    Why am I getting the is message "No information about the media on the computer could be retrieved." when trying to install Windows 10 from USB.


    This is very frustrating, the setup asks for the Language and and upon hitting the return key by "Install Now", I am getting this message.


    THis is a pretty expensive USB Stick, Windows Original Software.

    Ubuntu 17.0 Installation from USB without any problems.


    Any help would be greatly appreciated.


    Regards,


    Jasfree


    System Setup:

    ASROCK X399 Taichi MB

    AMD Ryzen CPU

    Samsung 970 EVO NVMe SSD 250GB

    128GB RAM


    [moved from German forums]

    :)
     
    jasfree, Dec 30, 2018
    #1

  2. Windows 10 USB boot

    Hi there, am not a windows 10 expert. I have a pc in the bedroom on windows 10, I messed up the bootloader trying to fix the xp on that system.

    System wont boot, trying to repair via win 10 usb installer.

    Downloaded the media creation tool to install windows 10 installer on usb stick. Not compatible with a host of usb sticks I have. Tried the usb sticks that others use, but I think they use rufus; as the media creation tool by win 10 does not detect the usb stick.

    So quick question, the win10 machine i am trying to repair the bootloader is a win7 upgraded to win10.
    If i were to use the usb win10 installer to "repair installation" does the version of the iso downloaded via the media creation tool matter?

    There is three options:
    Windows 10
    Windows 10 Home
    Windows 10 N

    Also is there a step by step instead of using rufus as I want to try an alternative method of creating a usb win 10 installer. Preferably with more compatibility.

    System is a asus sabertooth 990 (r2?) with AMD phenom X 6.

    Also is there any other software I can load onto the usb that can repair the bootloader easily?
    That would be the ideal alternative. Thanks
     
    TRUELOVE95, Dec 30, 2018
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Dec 30, 2018
    #3
  4. Nordic Win User

    WIndows 10 USB Problem

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Dec 30, 2018
    #4
Thema:

WIndows 10 USB Problem

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