Windows 10: Windows 10 USB problems and keyboard disconnect/reconnect problem

Discus and support Windows 10 USB problems and keyboard disconnect/reconnect problem in Windows 10 Drivers and Hardware to solve the problem; So I got this PC recently, like a month ago. Everything works fine except my mechanical keyboard I used on my old PC. It keeps disconnecting and... Discussion in 'Windows 10 Drivers and Hardware' started by noBdy, Aug 9, 2019.

  1. noBdy Win User

    Windows 10 USB problems and keyboard disconnect/reconnect problem


    So I got this PC recently, like a month ago. Everything works fine except my mechanical keyboard I used on my old PC. It keeps disconnecting and reconnecting and displays a driver error. It works on my laptop and on my sister's PC and it never disconnected on those devices. I tried updating chipset drivers, reinstalling Windows and trying again, but no success. I'm using some old PS/2 keyboard right now, and funnily enough, it disconnected around two times too but not like the USB keyboard that doesn't work at all. My Logitech G402 works normally, it never disconnected and it's plugged in USB2 port. Tried different ports too, disabled USB3 ports in UEFI, still no luck. Also I noticed that when I plug in my USB stick in the USB3 port my PS/2 keyboard stops working, the led lights (scroll lock, number lock etc.) keep flashing and when I press any key it doesn't seem to do anything. The moment I eject my USB stick it starts working normally. Plus, I today plugged in my USB stick in the USB2 port with the mouse in the next USB2 port too, and I opened Rufus to make a bootable USB, and bam. My mouse stops working and Windows displays USB Power surge error. I hope someone can help me, I'm desperate.

    My specs:

    Motherboard: ASRock H81 Pro BTC
    CPU: Intel Core i7 4770 3.4 GHz
    GPU: Gigabyte GTX 1060 6GB G1 Gaming
    RAM: 8GB DDR3 1333 MHz
    PSU: SeaSonic G Series SSR-650RM 650W 80+ Gold
    OS: Windows 10 x64

    :)
     
    noBdy, Aug 9, 2019
    #1

  2. Problems with the USB jacks disconnecting and reconnecting


    Hi,
    I am having problems with my Dell Inspiron 7537 laptop. over the last few years the USB's disconnect and reconnect at random. the touchpad cuts out and scrolling doesnt' work half the time, the card reader doesnt' work half the time. I of course have all the newest drivers and firmware.

    Now in the last 5-6 days since around the 15th, whenever the screen goes off the USB disconnects and reconnects over and over for a minute and it does this about every 10 mins. I've been sick and couldn't even get good rest because of the computer making that disconnect reconnect sound over and over unless i mute the sound or shut it off. I can't figure out whats wrong. i even disconnected all the USB jacks and it still was doing it. i was getting error messages in the event viewer but not now. i had problems with some of the USB listings in Device manager but not now. But it still does the disconnect thing. At one point i had this message "Windows has detected a problem with Unknown USB Device (Link in Compliance Mode)." and this is the other "The driver detected a controller error on \Device\Harddisk2\DR2." I had lots more of these and with different numbers. I also have various other warnings and errors in Event Manager. Not sure if they're related. Do i have a motherboard problem or software problem? I tired to do a reset but that failed and i couldn't figure out how to fix it. system restore also failed. for some dumb reason with this computer everytime i need to so a system restore it always fails.
     
    chickadee28, Aug 9, 2019
    #2
  3. usb keeps disconnecting and reconnecting windows 10

    Hi,



    Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.


    • What is the make model of your system?
    I suggest you to Change the USB power management settings and check.


    • Open Device Manager.

    • Double-click the type USB to change power management settings.

    • Right-click the specific device you want, and then click
      Properties.

    • On the Power Management tab, change the power management settings.


    I would also suggest you to refer to the suggestion by
    Ashish Sondhi from the following link and check if it helps.

    USB devices keeps disconnecting/ reconnecting automatically



    Also refer:

    • What if a wired device isn't installed properly?

    http://windows.microsoft.com/en-us/windows-8/what-device-isnt-installed-properly

    (Note: steps in the above article applies to Windows 10 as well)



    Let us know if you have any further query on Windows, we are glad to assist you.



    Thank you.
     
    Rajeshwari_Patil, Aug 9, 2019
    #3
  4. novaforce Win User

    Windows 10 USB problems and keyboard disconnect/reconnect problem

    USB devices disconnecting/reconnecting


    Hello everyone!

    Lately I've been experiencing a problem with my network adapter (and other USB devices along with it) disconnecting and reconnecting. And before anyone asks yes, I've searched whole internet upside down for answers and tried every possible fix that I could find but nothing worked (and yes, that includes the whole power saving and hardware troubleshooting thing).

    The problem started out as my USB network adapter from Realtek infrequently and randomly disconnecting and then reconnecting few seconds later. Some time later it would disconnect all USB devices along with it. I'm not really an expert in network adapter field but I thought it could be because of the adapter (considering it was already quite old) so I went and bought new adapter.

    However, even with new adapter the problem remains the same but now it's not randomly disconnecting but rather when downloading big files (for example video games) or even when listening to music on Deezer and I press skip one too many times. For example, yesterday I was updating games on steam and it was downloading and then it just stopped, followed by disconnecting sound and network adapter, mouse and keyboard not working but reconnecting few seconds later (I should also mention when the hiccup happens Chrome seems to stop responding until my computer is connected to the internet again). I tested current adapter on another computer (that is in the same room as router) and it worked without any problems so at least I know it's not because of adapter. After I got new adapter I also did clean install but the problem is very much the same.

    Does anyone know a way to fix this problem? It's getting really annoying that I can't download anything without my internet along with all other devices disconnecting (especially 'cause my schoolwork is really computer and internet based).

    EDIT: I've also experienced more than once that after my network adapter disconnects and disconnects mouse and keyboard with it, it takes longer for them to reconnect and when they reconnect they don't stay reconnect much longer before disconnecting again, rendering every USB connected device useless.
    EDIT 2: I also seem to have started experiencing this problem when I switched motherboard few months ago due to old one being fried by PSU (I replaced both PSU and motherboard) so could it be motherboard's fault?
    FINAL EDIT: Finally went and looked over whole motherboard and it looks like I've got faulty motherboard. Thanks everyone who tried to help with problem!
     
    novaforce, Aug 9, 2019
    #4
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Windows 10 USB problems and keyboard disconnect/reconnect problem

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