Windows 10: Windows 10 User Avatar and Password Box Not Shown

Discus and support Windows 10 User Avatar and Password Box Not Shown in Windows 10 Installation and Upgrade to solve the problem; Good afternoon; I am currently assisting one of my clients with a PC issue that they are having after the Windows 10 1903 Update and I am at the... Discussion in 'Windows 10 Installation and Upgrade' started by Thornton-IT, Aug 26, 2019.

  1. Windows 10 User Avatar and Password Box Not Shown


    Good afternoon;



    I am currently assisting one of my clients with a PC issue that they are having after the Windows 10 1903 Update and I am at the point where a reinstall looks like the better option, but I thought to reach out to the MS Community first.



    The computer boots to Windows fine to the point where the time and date is shown in the lower left of the screen. Typically pressing enter, mouse clicks or other you'd normally be greeted by a list of users, and the last user logged in with a password box to type a password... This is the problem... No user avatar, no password box and no list of users. The screen does transition to blur the background, but then nothing.


    Booting into Safe Mode with Networking works without a glitch... User's list shown, user avatar and password box all shown as expected.



    I have tied the following with no success (All via safe mode)...

    1. DISM /Online /Cleanup-Image /RestoreHealth - Failed
    2. DISM /Online /Cleanup-Image /RestoreHealth /Source:wim:C:\Sources\install.wim:1 /LimitAccess - Success
    3. SFC /scannow - Success
    4. New User Account
    5. New User Account - Auto login
    6. Existing User Account - Auto login
    7. Updated the Graphics driver to the latest available
    8. Disabled the application startups (Device Manager > Startup)
    9. Checked the Event Viewer - Nothing stands out
    10. Checked the Reliability Manager - Disabled Windows Biometric Service, PC-Doctor and Dell Digital Delivery Manager in Services as this services showed a number of stops/fails after the update.
    11. I've even went about repairing the boot files (bootsec /fixmbr, bootsec /fixboot, etc...)


    Is there something I am missing...? Can anyone offer advise....?

    :)
     
    Thornton-IT, Aug 26, 2019
    #1
  2. Darshan J Win User

    X Box Avatar for Windows 10

    Hi,

    • Have you created the avatar using Windows store app or on your Xbox device?
    Please refer to the below article and check if it addresses your issue.

    Create or edit an avatar on your PC

    https://support.microsoft.com/en-us...7f20d6a18/create-or-edit-an-avatar-on-your-pc

    If the issue still persist and it is related to Xbox device I would suggest you to post your query in dedicated Xbox forum. Link is provided below.

    Xbox Forum

    http://support.xbox.com/en-US/browse?product=games&category=xbox-games-on-windows

    If you need further assistance on Windows related issue please post you query in this forum.
     
    Darshan J, Aug 26, 2019
    #2
  3. X Box Avatar for Windows 10

    I am unable to remove the X Box Avatar in Windows 10. This was entered in error and in not required.

    Please help.
     
    Woodsie 010, Aug 26, 2019
    #3
  4. Windows 10 User Avatar and Password Box Not Shown

    Black Dot and Numbers filled up in the password box and the Notepad

    Hello,

    There are several ways to troubleshoot sign-in issues in Windows 10. Since the system automatically fills out the password box with black dots and already did a few troubleshooting steps, we suggest creating a new user account to see if this issue will occur
    on a new user profile. This will help you check if your current user account is corrupted. To do this, simply follow the steps below:


    • Select the Start button, then select Settings > Accounts > Family
      & other people
      > Add someone else to this PC.

    • Type a user name, password, password hint, and then select Next.

    Should you have further questions, please let us know.
     
    Jefferson Ore, Aug 26, 2019
    #4
Thema:

Windows 10 User Avatar and Password Box Not Shown

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