Windows 10: Windows 10 v2004 Bluetooth Dongle issues

Discus and support Windows 10 v2004 Bluetooth Dongle issues in Windows 10 Ask Insider to solve the problem; Hello, not too long ago I updated to v2004 as Windows update finally allowed me to. Everything seemed to go fine until today when I tried to play VR... Discussion in 'Windows 10 Ask Insider' started by /u/JM4N245, Sep 15, 2020.

  1. Windows 10 v2004 Bluetooth Dongle issues


    Hello, not too long ago I updated to v2004 as Windows update finally allowed me to. Everything seemed to go fine until today when I tried to play VR and the Bluetooth Dongle I own which is a ASUS BT-400 said it was having driver errors. I checked and sure enough it's no longer functioning. Giving me an error code 31. I tried to uninstall and reinstall the device and drivers, swap usb ports, and manually install the drivers myself. But I have had no luck what so ever on doing this. No matter what I still get error code 31.

    I have done some looking into the problem and have come to the conclusion that it's solely due to the Windows 10 update as 1909 did not have this problem. Has anyone else run into this error and found a solution? Alternatively if not what other Bluetooth dongles are there that are currently working with v2004? As I am no longer able to roll back as it's been more than 10 days and im not holding my breath waiting for Microsoft to fix this. Thanks.

    submitted by /u/JM4N245
    [link] [comments]

    :)
     
    /u/JM4N245, Sep 15, 2020
    #1
  2. aasim1111 Win User

    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Sep 15, 2020
    #2
  3. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Sep 15, 2020
    #3
  4. P4-630 Win User

    Windows 10 v2004 Bluetooth Dongle issues

    Bluetooth in windows 10

    USB-BT211 Mini Bluetooth Dongle | Networking | ASUS Global

    • Support A2DP for Wireless Stereo Music Playback
    Edit: This is a dongle with old BT version I see now, but I'm sure you can find a Asus BT4.0 version.

    Edit2:

    @aasim1111 I have this one, it doesn't show that it supports A2DP in the specs but I think it'll work, otherwise send a mail to Asus and ask.
    USB-BT400 | Networking | ASUS Global
     
    P4-630, Sep 15, 2020
    #4
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Windows 10 v2004 Bluetooth Dongle issues

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