Windows 10: Windows 10 version 1909 Sleep mode getting crashing .

Windows 10 version 1909 OS BUILD 18363.592


Hello Team,


I upgraded to Windows 10 version 1909 and since I cannot successfully boot from hibernate or sleep state, it always crashes and boots up from shutdown state. I used hibernate with Windows 10 Version 1903 just fine and I don't want to shut down my computer every time when I'm not using it.


The night that I upgraded my computer I left it hibernated overnight, when I booted my computer next morning I got a BSOD which got me worried but it booted up successfully after restarting from the BSOD screen. I thought it was a one-time thing but from then when I put my computer to sleep or hibernate, and then start my computer I get by BIOS and computer screen goes black for like 15 seconds, then it restarts, gets by BIOS again and boots successfully. I assume it crashes but I don't get the BSOD, just a black screen for a while before restarting.


Could you please suggest what can be done?

:)

 

Sleep mode

Hi Adam,

For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

• Have you made any updates to your computer before experiencing this issue?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you refer to this thread and follow the answer of Andre
Da Costa to troubleshoot the issue with sleep mode missing.

You can also refer to this article that was
created by Andre Da Costa to enable sleep mode.

Looking forward to you response.

 

sleep mode in windows 10

Hi,

The challenge that you are having with the sleep mode on Windows 10 may be caused by misconfigured power settings on your computer. We suggest to check this thread:

Win 10 reboots after sleep mode. Look for MVP Mike Hall... always replied. It contains troubleshooting steps pertaining to the issue.

We look forward to your response.

 

Sleep mode broken (Win 10 Pro x64)

In December I upgraded a desktop (Intel i7-3770K 16Gb/Gigabyte Technology &SSD) from Win 7 Pro to Win 10 Pro, but since 12 January the computer will not wake from sleep mode (power button needed to reboot).

There were no problems with sleep mode under Win 7; there were 2 Windows updates on 12 January: Windows Defender Antivirus KB2267602 & Microsoft.YourPhone

The following steps have offered no improvement (Win 10 v 1909 18363.592):

i) Advanced Power Settings: PCI Express - change from 'Moderate Power Savings' to 'Off''
ii) CMD (admin): powercfg -h off
iii) Uninstalled Phone App: PowerShell (admin) Get-AppxPackage *Microsoft.YourPhone* -AllUsers | Remove-AppxPackage
iv) Windows Memory Diagnostic Tool run - No errors detected
v) Windows drivers appear up to date

Any suggestions for a remedy would be much appreciated.