Windows 10: Windows 10 Video_TDR_Failure file: atikmpag.sys Blue Screen of Death

I was gaming on my laptop for about five hours and fell asleep afterward for twelve, leaving the game on the entire time. The game was still working when I woke up, and I shut off the laptop immediately after seeing it. Before, the game was working fine. Now, whenever I try to open graphically demanding games I get this shutdown. Did I ruin my graphics card over the course of a single night? I'm not very tech-savvy so I don't know what options I have.


I tried:

• Uninstalling and reinstalling graphics drivers from hp.com (no change)
• Disabling graphics card drivers and launching (runs extremely slowly, but the game at least opens)
• sfw /scannow on command prompt (no change)
• malwarebytes scan (no change)

Specs:

• System Name LAPTOP-24INA7J4
• System Model HP Laptop 15-db0xxx
• System Type x64-based PC
• Processor AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx, 2500 Mhz, 2 Core(s), 4 Logical Processor(s)
• Installed Physical Memory (RAM) 8.00 GB
• Total Physical Memory 7.66 GB
• Available Physical Memory 2.80 GB

Any help would be appreciated.

:)

 

BSOD/Black Screen While Gaming. Video_TDR_Failure atikmpag.sys


Here are the tests on all of my drives. One thing that I noticed is that my Adata drive got a little hot yesterday, up to 46C and when that happened the drive throttled speeds so I am going to increase fan speeds in the case to see if that might help the SSD.

Also about the AMD drivers, I have tried many different AMD drivers to fix this issue. I have tried about all of the drivers that have support for my RX 470 and none of them fixes the issue.

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BSOD/Black Screen While Gaming. Video_TDR_Failure atikmpag.sys


Here are the first few tests done.

 

Blue screen of death issue

Hi Malcolm,

Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

• Please provide the complete stop error message that you are getting.
• Were there any changes made prior to the issue?

We recommend following the troubleshooting steps in the article:
Troubleshoot blue screen errors

Should you need further help, you're always welcome to post back.