Windows 10: Windows 10 - we can't sign in to your account

Discus and support Windows 10 - we can't sign in to your account in Windows 10 Installation and Upgrade to solve the problem; Hi I have turned on my PC this morning to find I can't sign in to my account. My wife and two children's accounts on the same PC are unaffected.... Discussion in 'Windows 10 Installation and Upgrade' started by jimbo 999, Jul 19, 2018.

  1. jimbo 999 Win User

    Windows 10 - we can't sign in to your account


    Hi


    I have turned on my PC this morning to find I can't sign in to my account. My wife and two children's accounts on the same PC are unaffected. Whether it's related I don't know, but we did have a powercut while I was booting up the computer (caused by the oven so unrelated), but it did cross my mind that if there had been something being updated since it was last used that this could have affected it.


    I've googled the issue and did a check via the command prompt which showed up nothing. I've also used the Setting troubleshooter which has flagged that there is a 'potential windows update database error detected' but with no guidance on how to fix it (though it does ask if i would like to, there is no option to actually do it!).


    I uninstalled the most recent update (applied 12/7/18): KB4345421 and reinstalled but no joy. The previous one before that (also 12/7/18) does not give me the option to uninstall (KB4343669).


    Everything worked fine before - this is so frustrating. And there are files I think only I can access (though my wife is also an admin on the PC).


    Please help!


    Thanks,

    James

    :)
     
    jimbo 999, Jul 19, 2018
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    As you may already know, Windows 10 (as well as Windows 8) allow you to log in with a valid Microsoft account, instead of creating a local account that only works on your machine. However, you may prefer to keep a local account for privacy reasons. If you do, though, some Windows 10 features—like Cortana—may not work. Despite the default behavior, the Windows 10 Store is not one of them. You can still log in to your Microsoft account for just the Store without switching to a full Microsoft account. The process, however, is not terribly obvious. To do so, follow these steps:

    • Launch the Store from your Start menu.
    • Click the user icon next to the search box.
    • Click “Sign-in” from the menu that appears.
    • Choose “Microsoft account” and log in like normal.
    • When the “Make it yours” box appears do not enter your password. Instead, click “Sign in to just this app instead.”
    from Lifehacker
     
    Ahhzz, Jul 19, 2018
    #2
  3. Zakin Win User
    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown Windows 10 - we can't sign in to your account :(
     
    Zakin, Jul 19, 2018
    #3
  4. Brink Win User

    Windows 10 - we can't sign in to your account

    Sign in User Account Automatically at Windows 10 Startup  


    Hello sciencegal, *Smile

    You can have Windows automatically sign in to a local account or Microsoft account. It doesn't matter.

    Is you account listed more than once in netplwiz? Double check to make sure that you have selected the correct account in step 3 Option 1.

    The password is case sensitive, so be sure to enter it exactly for it to work properly.
     
    Brink, Jul 19, 2018
    #4
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Windows 10 - we can't sign in to your account

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