Windows 10: Windows 10 will not let family member child account login

I am setting up a child account on a laptop that I have been using for a couple months. I have completed the child account setup process completely, the account shows up on the laptop, but when I try to login to it, it never fully logs in, and just kicks me back to the login screen. It does not give an error.


I did test this exact same process on my desktop PC, and I was able to sign-in to the child account on it with no problem, doing everything exactly the same.

:)

 

Child Account not showing up at login

Hello,

1. Have you verified the date of birth you setup for these child accounts?

If you have not setup their date of birth properly on
https://account.live.com/,
we suggest you login your children's account and apply the complete details and update the account. After updating the profile information, remove and re-add the child account on the Family Safety website.

Please follow these steps on how to remove a child and re-add it as a member of your Family Safety program.

To remove a member, follow these steps:

1. Log in to https://fss.live.com.

2. Click Remove a family member.

3. Select the member you want to remove by selecting the checkbox on the right of each member.

4. Click Remove, confirm it by clicking Remove again.



To add the member again, follow these:

1. Click Add a new child.

2. You will be asked to sign in the member you want to add. Click Sign in at the right side of the option "Does this child has a Windows Live ID?"

3. Sign in using the child account. After entering the child account, it should appear as the member.

Reference:

Keep your kids safer on the PC

Add people to your family group

Kindly let us know the status of the issue to assist you further.

 

Family member accepted invite to family, but does not show in parent account

Hi,

Thank you for posting your query in Microsoft Community. I understand your concern and will guide you in the right direction.

Have you verified the date of birth you setup for these child accounts?

If you have not setup their date of birth properly on
https://account.live.com/, we suggest you login your children's account and apply the complete details and update the account. After updating the profile information, remove and re-add the child account on the Family Safety
website.

Please follow these steps on how to remove a child and re-add it as a member of your Family Safety program.

To remove a member, follow these steps:
1. Log in to
https://fss.live.com.

2. Click Remove a family member.

3. Select the member you want to remove by selecting the checkbox on the right of each member.

4. Click Remove, confirm it by clicking Remove again.



To add the member again, follow these:

1. Click Add a new child.

2. You will be asked to sign in the member you want to add. Click Sign in at the right side of the option "Does this child has a Windows Live ID?"

3. Sign in using the child account. After entering the child account, it should appear as the member.

Reference:
Keep your kids safer on the PC

Add people to your family group

Hope this helps. Get back to us if the issue persist. We are happy to help.

 

Adding a child family member

Hello Joni,

Apologies for the delay in the response.

If you are still facing the issue, please delete and re-add the account.

• Login to
  https://account.microsoft.com/family#/
• Under Your Family, click Remove.
• Click on the child account name and then click Remove.
• Now, re-add the child account by logging into your admin account in Windows.

Let us know the status. Appreciate your patience.