Windows 10: Windows 10 won't boot after freezing up and clean shutdown

My mom's computer suddenly won't boot. The system continually goes into the automatic repair process on boot, does a diagnostic gets a stop code of 0000011a or 0000021a , can't fix what ever it has detected then displays the shutdown option or Advanced option.
In the Advanced options I've tried a system restore from a few days ago, it errors out. The I tried one from last week - this time it errored and I saw the message that the restore point file was corrupted.
Then I tried safemode multiple different levels of safe mode each does not boot, but goes into the Automatic repair mode after not booting.
So next I went into the CMD prompt Here I think I might be getting some good info - the cmd prompt has the message at the very top that some cmd was not able to run because if insufficient systems resources.
Next I tried a reset it went all the way to 90% done then rebooted and and upon reboot instead of the error message I got the typical win10 rotating circle and a message saying "Undoing Changes" it rebooted twice during this process saying "Undoing Changes" and then started repeating the There was an error in starting your machine automatic repair will try to find and fix the error.
So I did look at the bios and system reports 4 1 GB DIMMs, but there is not testing. The Drive is reporting bacl, but once again the old Dell 745 Optiplex is not testing the drive and all the old Del emergency management software has long ago been lost with the new HD replacement.
I'm at a loss at what steps I could take next.... Any Ideas?

:)

 

Windows 10 freezing on shutdown

Hi Helen,

I suggest you to boot the computer to Safe Mode and check if the issue occurs. If the issue do not occur in Safe Mode, I suggest you to set the computer in a clean boot state and check, if it helps.



Step 1:



I suggest you to refer the article and check if it helps.



Windows Startup Settings (including safe mode).

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01



Step 2:



If the issue do not occur in Safe Mode, perform a clean boot and check. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.



How to perform a clean boot in Windows.

http://support.microsoft.com/kb/929135



Disclaimer: After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.



Hope the above information helps. Reply with necessary information and the result to help you further.

 

Volume Mute Light won´t change color


Which steps did you perform? Was this from a clean boot?
Open administrative command prompt and type or copy and paste this command: shutdown /r /o /f /t 00
It will boot to the recovery options or windows advanced troubleshooting menu.
Click troubleshooting and click reset this computer. You will be saving files. Applications and programs will be removed. Windows will be reinstalled.
Enter your windows logon password.
You will see getting things ready with rotating dots.
Click resetting this PC.
It will then display the HP logo with resetting this PC with rotating dots and a percentage.

 

Windows 10 version 1709 - Freezes

I tried clean boot before and it won`t help.

Since last message i had no freezes. I hope it will remain like that. I will let you know if i get another freeze.