Windows 10: Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE

Discus and support Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE in Windows 10 Drivers and Hardware to solve the problem; After 7/19 Win 10 Update, I lost access/use of my Toshiba external hard drive. Since this problem's current responses are from 2-4 yrs. ago, I was... Discussion in 'Windows 10 Drivers and Hardware' started by SusanGerner, Feb 16, 2020.

  1. Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE


    After 7/19 Win 10 Update, I lost access/use of my Toshiba external hard drive. Since this problem's current responses are from 2-4 yrs. ago, I was wondering if a fix was discovered. Anything? Anyone?

    :)
     
    SusanGerner, Feb 16, 2020
    #1
  2. vallero Win User

    external hard drive not recognized


    Hello zbook
    #1) I have tested the external drives in three different computers, win10 pro, Win10, and XP. The results are identical. When I plug in the external hard drive windows signals a new device with an audio signal and the light comes on on the external drive. The results on all three pc's is identical in disk manager, file explorer and device manager.
    #2) I have tried all solutions presented to me by FreeBooter, from the simplest solution of uninstalling the external drive in device manager and rebooting windows, to using the various third party software that was suggested, obviously with out success.
    #3) The attached screen shots will only show one of the drives attached because I don't have enough free USB ports to attach two drives and I didn't think it would have been a good idea to use a hub.
    #4) one strange thing about one of the drives is that now device manager lists it as a Toshiba drive although it is a Western Digital.
    #5) Sorry but I have no way of getting a photo of BIOS


    Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE [​IMG]


    Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE [​IMG]


    Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE [​IMG]

    I look forward to reading your comments
     
    vallero, Feb 16, 2020
    #2
  3. Windows 10 doesn't recognise USB device on an external hard drive?

    My external hard drive is a Seagate 1000gb and I did a search for a solution to this on the Seagate site. Their first suggestion was to try plugging the USB into a different port. I did and it worked immediately. Their second tip was to try plugging the drive
    directly into an outlet if you've tried using a power strip.
     
    CarolWestover, Feb 16, 2020
    #3
  4. Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE

    Windows 10 won't recognize Toshiba 3.0 usb external hard drive. Help please.

    I have an acer PC with Windows 10. I have been trying to get file explorer to 'see' my Toshiba 3.0 external hard drive, but it won't. I can identify it in the device manager, and it says it is functioning properly. I also undated the drivers to no avail.
    My computer sees other external drives, and my Toshiba works on my MacBook. I've tried all 3of the USB drives on the machine to no avail.

    I'd appreciate any help I can get. I'm assuming, thus far, based on the steps I've taken, that this is a Windows 10 problem.
     
    DanNeunaber, Feb 16, 2020
    #4
Thema:

Windows 10 won't recognize Toshiba 3.0 usb external hard drive. PLEASE ADVISE

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