Windows 10: Windows 10 Won't Sleep

Hey all,
@TDOZ, I didn't realise it was as simple as create a folder called DOCS! sorry. I created the two files and compared them using beyond compare. Here's a couple screenshots from beyond compare. They show everything that's running, with the new profile on the left. As you'll notice there are two things which are different...








In terms of backblaze. It is set to backup every day between 12am and 10am. Those times are to not interfere with my ISP's upload limit. However, my computer is usually off during the night and hence it normally runs from about 6am - 10am. I also will occasionally leave the comp on over night so it back up everything. I did try to disable backblaze a little while ago but it seemed to have no impact on the sleep issue.
@philc43, yes the new profile does not have admin privileges. Asus suite II has always annoyed me but I was not sure if I could remove it or not and hence it stayed. Needless to say it us now gone, but this has no impact on sleeping.

I hope the beyond compare screen grabs prove useful...

Thanks

 

Hi thanks for the screen shots. They are rather hard to read clearly, so can you just confirm if the 2 services are: defragsvc and wersvc.

 

Hey @TDOZ, yeah that's right

 

Hi thanks for the clarification. Note that those are Services rather than actual processes (subtle difference is that services can run on behalf of the "system", like a running "dll" file in memory, with no controlling parent or program), but are sometimes "spawned" by programs in the "system tray", such as AVG or Norton, or Dropbox etc), and Processes are usually real executable programs (that can STILL use some of those services you kindly listed). So, it would be handy to be able to also see the differences in Running Processes between the 2 user profiles. From the command prompt (admin) after keying in "powershell", try this after the PS prompt:

Get-Process | Sort NAME > C:/DOCS/processes_by_name_old_profile.txt

and do this under the new profile that DOES sleep, and see if there are many differences:
Get-Process | Sort NAME > C:/DOCS/processes_by_name_new_profile.txt

Let us know any differences you spot with your "beyond compare" utility. By the way, thanks for the note/heads-up on that utility, sounds very useful.

In the meantime, I just wanted to ask about your AVG ant-virus. First, is it the latest version (check for product updates, not just for virus definition updates!), and secondly do you have any options to stop it running any PC Tune-Up utilities? The reason I ask, is that I have seen some low ratings for the tune-up utilities, and I was wondering if the AVG ones (like the registry defragmenter, and the disk defragmenter) might be running and taking a long time. Especially a problem if the Microsoft one might be running and fighting with the AVG one. Some users recommend removing AVG and using Avast, but I have always liked Norton Internet Security (NOTE: Not Norton 360 - too bloated and can hog the system). Norton (NIS) - is not free, but I just renewed mine by purchasing a 5-user download and licences for about $25 AUD.

 

Hey @TDOZ

Thanks for the explanation. I use Beyond Compare usually for folder comparison when moving important things to my backup HDD. Just sprung to mind that it may be useful for this.

Here's some screengrabs of the latest comparison. There were lots of differences here so it was not as useful as before but it still helps to point things out. If you Right Click > Open in new tab the photos will be higher quality.













With AVG, I think it was up to date but I downloaded a version from their website anyway. I couldn't see the version number on their website and hence could not compare it to the version I have installed. I'm pretty sure I had the latest version but now I definitely do. I would get Norton but I'm a little strapped for cash at the moment with xmas. Perhaps in the new year.

I was not aware it was running any PC tune-up utilities. There is the button to "fix performance" within the AVG app but I didn't think it did anything automatically. I've had a look through the advanced settings and there doesn't seem to be any options for this.

 

Yes, I do have smart TVs on the network so maybe that was the problem. The fix worked anyway

 

Hi @mbridg87 - I have found a better way to get a simple (linear) process list, so that your nice Beyond Compare utility does not have to deal with the extraneous column data, as we are only interested in process name differences between the accounts really:
Try this under the powershell prompt:
get-process | select Name > c:/DOCS/process-list-new-profile.txt

and
get-process | select Name > c:/DOCS/process-list-old-profile.txt

and then run the compare against it. It defaults to an ascending name sort. It should be much easier to see the true (important) differences then. I hope this helps. TD