Windows 10: Windows 10 x64 blue screen/tela azul - clock_watchdog_timeout

Alguém pode me ajudar, esse erro acontece quando eu abro vários aplicativos e deixo aberto por um tempo ou um jogo pesado, consegui resolver uma vez, não sei o que eu fiz, acho que eu tinha atualizado pro windows 10, mas agora o erro voltou, já fiz algumas coisas, como atualizar os drivers, limpar a placa mãe e os componentesmemoria, placa de vídeo e os coolers, estou utilizando a ultima versão do windows 10, todos drivers atualizados. também estou com o dump do erro, se alguém souber analizar e encontrar a raiz do problema, eu ficarei muito grato. obrigado desde já!


Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 19041 MP 4 procs Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Machine Name:

Kernel base = 0xfffff804`3ce00000 PsLoadedModuleList = 0xfffff804`3da2a2b0

Debug session time: Fri Jan 1 19:53:32.591 2021 UTC - 3:00

System Uptime: 0 days 3:48:51.359

Loading Kernel Symbols

..

Press ctrl-c cdb, kd, ntsd or ctrl-break windbg to abort symbol loads that take too long.

Run !sym noisy before .reload to track down problems loading symbols.


CLOCK_WATCHDOG_TIMEOUT 101

An expected clock interrupt was not received on a secondary processor in an

MP system within the allocated interval. This indicates that the specified

processor is hung and not processing interrupts.

Arguments:

Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.

Arg2: 0000000000000000, 0.

Arg3: ffffe10117eca180, The PRCB address of the hung processor.

Arg4: 0000000000000002, The index of the hung processor.


Debugging Details:

------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1


SERVICE_ANALYSIS: 1


STACKHASH_ANALYSIS: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1


DUMP_QUALIFIER: 400


BUILD_VERSION_STRING: 10.0.19041.685 WinBuild.160101.0800


BIOS_VENDOR: American Megatrends Inc.


BIOS_VERSION: P1.40


BIOS_DATE: 12/04/2012


BASEBOARD_MANUFACTURER: ASRock


BASEBOARD_PRODUCT: A55M-HVS


BASEBOARD_VERSION:


DUMP_FILE_ATTRIBUTES: 0x8

Kernel Generated Triage Dump


DUMP_TYPE: 2


BUGCHECK_P1: 30


BUGCHECK_P2: 0


BUGCHECK_P3: ffffe10117eca180


BUGCHECK_P4: 2


BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT


FAULTING_PROCESSOR: 2


CPU_COUNT: 4


CPU_MHZ: aeb


CPU_VENDOR: AuthenticAMD


CPU_FAMILY: 12


CPU_MODEL: 1


CPU_STEPPING: 0


BLACKBOXBSD: 1 !blackboxbsd


BLACKBOXNTFS: 1 !blackboxntfs


BLACKBOXPNP: 1 !blackboxpnp


BLACKBOXWINLOGON: 1


CUSTOMER_CRASH_COUNT: 1


DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT


PROCESS_NAME: wow64_helper.e


CURRENT_IRQL: d


ANALYSIS_SESSION_TIME: 01-01-2021 20:25:16.0184


ANALYSIS_VERSION: 10.0.18362.1 amd64fre


EXCEPTION_RECORD: ffffb88c162a73a8 -- .exr 0xffffb88c162a73a8

ExceptionAddress: 0000000000000001

ExceptionCode: 162a7cc0

ExceptionFlags: ffffb88c

NumberParameters: 64

Parameter[0]: 0000000000000001

Parameter[1]: fffff8043da50b40

Parameter[2]: 0000000000000000

Parameter[3]: ffffb88c162a74f0

Parameter[4]: 0000000000000000

Parameter[5]: ffffb88c162a7500

Parameter[6]: 0000000000000000

Parameter[7]: 0000000000000001

Parameter[8]: 0000000000000000

Parameter[9]: 0000005000000100

Parameter[10]: 0000000000000000

Parameter[11]: ffffb88c00000050

Parameter[12]: fffffcfe7f203a18

Parameter[13]: ffffb9871cdb8700

Parameter[14]: 0000000000000001


LAST_CONTROL_TRANSFER: from fffff8043d23a8fc to fffff8043d1f5780


STACK_TEXT:

fffff804`4109dc88 fffff804`3d23a8fc : 00000000`00000101 00000000`00000030 00000000`00000000 ffffe101`17eca180 : nt!KeBugCheckEx

fffff804`4109dc90 fffff804`3d07541d : 00000000`00000001 fffff804`39af9180 00000000`00000246 00000000`000d68d7 : nt!KeAccumulateTicks+0x1c86fc

fffff804`4109dcf0 fffff804`3d0759c1 : 00000000`000d6700 00000000`0007fe21 fffff804`39af9180 00000000`00000001 : nt!KiUpdateRunTime+0x5d

fffff804`4109dd40 fffff804`3d06f833 : ffffb88c`162a71d0 00000000`00000000 fffff804`3da31508 00000000`00000000 : nt!KiUpdateTime+0x4a1

fffff804`4109de80 fffff804`3d0781f2 : ffffb88c`162a71d0 ffffb88c`162a7250 ffffb88c`162a7200 00000000`0000000c : nt!KeClockInterruptNotify+0x2e3

fffff804`4109df30 fffff804`3d127ef5 : 0000001f`f89e16ac fffff804`3daf3960 fffff804`3daf3a10 00000000`00000000 : nt!HalpTimerClockInterrupt+0xe2

fffff804`4109df60 fffff804`3d1f722a : ffffb88c`162a7250 fffff804`3daf3960 00000000`00000001 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa5

fffff804`4109dfb0 fffff804`3d1f7797 : 00000000`00000000 fffff804`3db2d390 ffffe101`17e5c078 fffff804`3d15947a : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa

ffffb88c`162a71d0 fffff804`3d158fe1 : ffffb88c`162a73a8 ffffb88c`162a73a0 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37

ffffb88c`162a7360 fffff804`3d4295a3 : 00000000`00000000 ffffb88c`162a7cc0 00000000`00000001 00000000`00000001 : nt!KeFlushProcessWriteBuffers+0xb5

ffffb88c`162a73a0 fffff804`3d3e6996 : 00000000`00010000 00000000`00010000 ffffb88c`162a7cc0 00000000`00000000 : nt!ExpGetProcessInformation+0x183

ffffb88c`162a7a00 fffff804`3d3e5b37 : ffffb987`1ea7c540 00000089`2db6f458 00000000`00000000 00000000`00000001 : nt!ExpQuerySystemInformation+0xd16

ffffb88c`162a7c00 fffff804`3d2071b5 : ffffb987`1ea70000 00000000`00000000 ffffb88c`162a7c58 ffffffff`ffe17b80 : nt!NtQuerySystemInformation+0x37

ffffb88c`162a7c40 00007ffd`1274c674 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25

00000089`2db6f118 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`1274c674


THREAD_SHA1_HASH_MOD_FUNC: 7831af6617260e592d4578db3e8cdd49317aced9


THREAD_SHA1_HASH_MOD_FUNC_OFFSET: fb49bf1a103b8bc389f32a7cefe53b77b35d7d99


THREAD_SHA1_HASH_MOD: 7f608ac2fbce9034a3386b1d51652e4911d30234


FOLLOWUP_IP:

nt!KeAccumulateTicks+1c86fc

fffff804`3d23a8fc cc int 3


FAULT_INSTR_CODE: cb8b48cc


SYMBOL_STACK_INDEX: 1


SYMBOL_NAME: nt!KeAccumulateTicks+1c86fc


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: nt


IMAGE_NAME: ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 0


IMAGE_VERSION: 10.0.19041.685


STACK_COMMAND: .thread ; .cxr ; kb


BUCKET_ID_FUNC_OFFSET: 1c86fc


FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_INVALID_CONTEXT_nt!KeAccumulateTicks


BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_INVALID_CONTEXT_nt!KeAccumulateTicks


PRIMARY_PROBLEM_CLASS: CLOCK_WATCHDOG_TIMEOUT_INVALID_CONTEXT_nt!KeAccumulateTicks


TARGET_TIME: 2021-01-01T22:53:32.000Z


OSBUILD: 19041


OSSERVICEPACK: 685


SERVICEPACK_NUMBER: 0


OS_REVISION: 0


SUITE_MASK: 272


PRODUCT_TYPE: 1


OSPLATFORM_TYPE: x64


OSNAME: Windows 10


OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS


OS_LOCALE:


USER_LCID: 0


OSBUILD_TIMESTAMP: unknown_date


BUILDDATESTAMP_STR: 160101.0800


BUILDLAB_STR: WinBuild


BUILDOSVER_STR: 10.0.19041.685


ANALYSIS_SESSION_ELAPSED_TIME: 1490


ANALYSIS_SOURCE: KM


FAILURE_ID_HASH_STRING: km:clock_watchdog_timeout_invalid_context_nt!keaccumulateticks


FAILURE_ID_HASH: {95498f51-33a9-903b-59e5-d236937d8ecf}

:)

 

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Processador: i7 2600

 

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Olá Ghabriell,

Bem vindo(a) Comunidade da Microsoft.

Eu sou um Consultor Independente especialista em Windows e vou lhe auxiliar.

Por favor, verifique se a solução da questão abaixo resolve o problema:

https://answers.microsoft.com/pt-br/windows/for...

Se você tiver qualquer dificuldade ou dúvida, estou disposição.

Atenciosamente,

Douglas