Windows 10: Windows 10 Xbox app error (0x409) 0x8007042

Hello,

I have problem with xbox app. When I'm trying to login error (0x409) 0x8007042 occurs. I have searched a lot of forums already, and it didn't help. I noticed that when I run xbox releated services an setup "Start type" to Automatic/Manual I can login, but after 10-15 minutes services are disabling itself. After that appears error (0x404). Is there any possibility that those services will not turn off itself?

Thanks

:)

 

Xbox App won't sign in - Error codes (0x409) 0x80131509

Hi Loraine,

I have the same issue, getting the error code "(0x409) 0x80131509" every time I try to login in the Xbox App.

I tried to follow all your steps.

• "Normal Startup" was already selected.
• Changed Xbox Live - Auth Manager, Game Save and Networking Service to automatic and they are running

Then wanted to delete account and cache folders, but there was no "TokenBroker" folder under %userprofile%\....\AC. Only a empty one called "Temp" which I deleted. Also my "Microsoft.XboxIdentityProvider" folder is called slightly different: Microsoft.XboxIdentityProvider_8wekyb3d8bbwe.

I'm still unable to login. Do you have any other suggestions on how to fix this?

Thank you in advance

 

0x409 0x80131509 Xbox App Windows 10

Hi,

There are many reasons why you are getting this error: 0x409 0x80131509 when you're trying to sign in on the Xbox app. One of which is having a corrupted profile. To help you resolve this concern, we recommend that you follow the steps below:

Step 1: Run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, you may refer to the link below:

Run the troubleshooter for Windows apps

Step 2: Check for updates for apps and games from Microsoft Store. To proceed, kindly click the link below:

Click here

Step 3: Reset Xbox app settings:

• Click Start and click Settings.
• Select System.
• Select Apps & features.
• Find the Xbox app and click Advanced options.
• Click Reset. Restart your device so that the changes can take effect.
  
  Launch the Xbox app.

Kindly update us with the results, so that we can assist you further.

 

Xbox app error (0x409) 0x80080300

Thank you for following up. Here are more troubleshooting steps on how to resolve Xbox app error (0x409) 0x80080300:

Solution 1: Check for updates

Refer to the following links for the steps on how to check if there are updates available for the app and the Windows 10 PC:

• Check for updates for apps and games from Windows Store
• How to get software and driver updates for Windows 10

Solution 2: Reset the app from the Settings menu

This can help resolve corrupted app data.

1. Click Start, then Settings.

2. Select System.

3. Choose Apps & features.

4. Find the app, then click Advanced options.

5. Click Reset.

6. Click Reset again to confirm.

7. Restart your device so that the changes will take effect. Sign in to the app and check if the same issue occurs.

Solution 3: Make sure that the Xbox app is connected to the Internet

1. On your PC, launch the Xbox app.

2. Select Settings > Network.

3. Under Network status, make sure Internet connection says Connected.

Don't forget to let us know how it turns out.