Windows 10: Windows 10 Xbox App Loud Crackling Sound

Having a problem where whenever I'm in a party that unless I mute myself there is a very loud crackling sound, and even when there is no mic connected it still persists. Tried resetting the xbox app through the apps & features in the settings of windows 10, still no luck.

:)

 

Help! Acer laptop crackling sound with headphones

Hi,

The crackling sound from your device when using headphones can be due to either hardware or software related issues. To isolate your concern, we'd like to ask the following:

• Have you made any changes on your device prior to your concern?
• What other troubleshooting steps have you performed to resolve your concern?
• Have you tried using a different headphones? If yes, did you encounter the same issue?

As an initial step we suggest that you update your sound driver to eliminate any issues related to faulty or outdated drivers. To do this, you can follow the steps provided on this

link on how to update your device drivers.

We're looking forward to your response.

 

Crackling/Popping sounds on Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are getting crackling sound while playing back music in Windows.

I would suggest you to follow the steps and check if it helps:

Method 1:

Let’s run the audio playback troubleshooter and check if that helps. Follow these steps to run the troubleshooter.

• Click on the search icon below and type
  Troubleshooting.
• Then click on the Troubleshooting on the top of the Window.
• Under hardware and sound, click or tap troubleshoot audio play back.

Method 2:

Download and install the drivers in Windows compatibility mode.

• Download the drivers from the manufacturer’s website.
• Right-click on the driver and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.

 

Xbox app mic issues?

My microphone will work perfectly on skype, discord and teamspeak but when i try and talk to my friends on the xbox app, it makes a really loud crackling noise. It's so loud, I can hear it through their headphones but when i go into the mics properties
menu, it isn't making a sound despite me still hearing it through their headsets. Is this a problem with the app itself or my headset?