Windows 10: Windows 10 Xbox app stuck in infinite loading screen upon startup with no error message

Discus and support Windows 10 Xbox app stuck in infinite loading screen upon startup with no error message in Windows 10 Software and Apps to solve the problem; Having the issue stated in the title. Looked for fixes for weeks, none have worked. My current solution to bypass the issue is to uninstall the... Discussion in 'Windows 10 Software and Apps' started by WAEEEJ, Nov 24, 2018.

  1. WAEEEJ Win User

    Windows 10 Xbox app stuck in infinite loading screen upon startup with no error message


    Having the issue stated in the title.​


    Looked for fixes for weeks, none have worked.​

    My current solution to bypass the issue is to uninstall the app, restart my PC, reinstall it and then it will work correctly once.​

    If I close or restart the app again, it will break and I will have to repeat the process. ​

    For clarification, the loading screen it gets stuck on is the very first one, where the background is purely green with a large, white loading spinner icon in the centre.​

    No updates made to the app have resolved the issue.

    No suggestions made elsewhere on this forum have resolved the issue.

    The issue appeared to manifest spontaneously.

    I'm beginning to run out of patience.


    Any help would be extremely appreciated. ​

    :)
     
    WAEEEJ, Nov 24, 2018
    #1
  2. faulfie Win User

    problem with Xbox app Win10

    • Hello, i have a problem with Xbox App on Windows 10 Home Edition. The XBOX application isn't loading. Firstly it showed the error 0x409 0x80131509, then I reset the application settings . I followed the instruction steps. Looks like that didn't help. When
      I launch the XBOX application or a game that requires connection to the XBOX services, I have an infinite loading logo. In the properties of the XBOX network, i have NAT error, that couldn't resolve by built-in helper.

     
    faulfie, Nov 24, 2018
    #2
  3. error message on startup

    looking for a little help with an error message im getting on startup, after windows is fully loaded and im at desktop i get :

    "smartbridge alerts: MotiveSB.exe - entry point not found. the procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL."

    any ideas?

    thnx

    *Toast :toast:
     
    intel igent, Nov 24, 2018
    #3
  4. Windows 10 Xbox app stuck in infinite loading screen upon startup with no error message

    Xbox App is stuck on the loading screen when launched

    Xbox App is stuck on loading screen when launched; connected wirelessly; other apps are working perfectly fine, already tried restarting PC and updated the Xbox App; just upgraded to Windows 10 today;

    all requirements from setting the xbox one preferences are all set, it is just that cannot log into the xbox app as it is always loading; run DXDIAG prompt/command and info are as follows:

    processor intel(r) core(tm) i7-3635Qm CPu 2 2.40GHz (8 CPUs),~2.4GHz

    memory: 8192MB Ram

    Directx version: 12

    ---- system has exceeded the requirements

    runs the troubleshooter wizard, receives an error stating that "it wont work with this windows"

    -- run the SFC Scan and is on the process;

    any other ideas?
     
    seriesgems2, Nov 24, 2018
    #4
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Windows 10 Xbox app stuck in infinite loading screen upon startup with no error message

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