Windows 10: Windows 10's June update has made my game on steam crash constantly

Discus and support Windows 10's June update has made my game on steam crash constantly in Windows 10 Gaming to solve the problem; On June 12th i downloaded the game Guilty Gear Strive, and the game was running fine, but after i turned off my laptop, windows started updating, even... Discussion in 'Windows 10 Gaming' started by GabrielLeonardo Fortes, Jun 21, 2021.

  1. Windows 10's June update has made my game on steam crash constantly


    On June 12th i downloaded the game Guilty Gear Strive, and the game was running fine, but after i turned off my laptop, windows started updating, even though i didn't asked for it, and when i turned on my laptop and started the game again, it would give me an error called " LowLevelFatalError [File:Unknown] [Line:198] Unreal Engine is exiting due to D3D device being lost. [Error:0x887A0020- 'INTERNAL_ERROR'. I tried everything you could imagine to try and fix it but nothing works. Is there a way to undo the update, or for me to know exactly what in the update has caused this issue, please? Im

    :)
     
    GabrielLeonardo Fortes, Jun 21, 2021
    #1

  2. Windows 10 Steam game crashes

    Hi,

    To assist you better, I would like to ask some questions:

    • Does the issue occur only with Steam games or all games?
    • Are you able to view videos?
    • What is the make and model of your computer?

    I suggest you to update the Graphic Card driver by following the steps provided below and check if it helps.

    • Press Windows key + X and select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update the driver.

    Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 21, 2021
    #2
  3. Steam games do not work after latest update

    Hi,

    Issues in launching Steam games after the Windows 10, version 1703 update may occur if Game Mode is disabled or the game components are corrupted.

    To resolve your concern, we recommend that you manually enable Game Mode by following the steps below:

    • Press the Windows key + G on your keyboard.
    • Select Settings in the Game bar.
    • In the General tab, select the check box for
      Game Mode.

    If you are still experiencing the same issue after enabling Game Mode, please answer the questions below so we can properly isolate your concern.

    • Were you asked to uninstall the Steam games before installing the Windows 10, version 1703 update?
    • Does the issue occur on other games aside from Steam games?
     
    Loraine Mon, Jun 21, 2021
    #3
  4. Windows 10's June update has made my game on steam crash constantly

    System restarts while accessing games from Steam on Windows 10

    Hi Alex,

    Thank you for posting in Microsoft Community and being part of Windows 10.

    I understand your concern about accessing the games using Steam on Windows 10. We will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • What is the make and model of your device?
    • Have you installed all the pending updates and driver updates on your device?
    • Have you checked with the game compatibility and system requirements to access the games?

    Try few of the below troubleshooting steps and check if it helps.

    I suggest to check with the system requirements to play the game.

    Step 1: As you have already installed Steam in compatibility on Windows 10, I suggest to install the games in compatibility mode and check if it helps.

    Follow the steps to install in Compatibility mode:

    • Download the updated gaming software from the manufacturer's website.
    • Right click the gaming software
      installation file and select Properties then tap or click the
      Compatibility tab.
    • Place a check in the Run this program in compatibility mode for: box.
    • Tap the drop down box and select a previous operating system, then tap or click
      OK.
    • Try installing the game and check.

    Step 2: Update Graphics Driver.

    Download the latest drivers from manufacturer's website, try to install them manually and check if it helps.

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand Display Adapter.
    • Right click on the Display Adapter and click on
      Update driver software.
    • Click on Browse my computer for driver software and click on
      Let me pick from a list of device drivers on my computer.
    • Follow on-screen instructions.

    Hope it helps. Reply to the post with an updated status of this issue for further assistance.
     
    Deepika Gowda, Jun 21, 2021
    #4
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Windows 10's June update has made my game on steam crash constantly

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