Windows 10: Windows 11 Chat not working

Hello,I have been using Windows 11 for about a month and I noticed that windows 11 Chat is not working.The only time I remember it working was the first time when a prompt appeared showing which type of account I should use, personal or, work/school account.I selected personal then close Windows 11 Chat. Since then, it has not worked as intended.As shown been below. Looking forward to your help.

:)

 

IE 11 not working

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.



I suggest you to follow the steps below and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Explorer performance troubleshooter

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Win 10/IE 11 Java chat box does not scroll up/down with the web page

I log into an internet chat website and the chat room window is apparently run by Java. Using an older laptop running Win 8.0/IE 8 the chat window would move up and down as the web page was scrolled up and down, staying in the same relative position to the webpage text.

On a new laptop with Win 10 I have IE 11 and have installed Java, all latest OS, IE 11 and Java updates applied. In this config when that web page is scrolled up and down, the chat room window does not move, stays static on the display (still displays new messages). As the webpage is scrolled up/down the webpage text overlays/overwrites the Java chat box.

It appears the Java chat window is detached from the surrounding webpage.

The older laptop with Win8.0/IE 8 was with Win 8.1, IE 11 and Java updates. It then began exhibiting the same issue.

I have tried adding the webpage to the IE 11 compatibility view list but still have the same problem.

Thoughts/suggestions?

Thanks!

 

Internet Explorer 11 not working on Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Windows 10 has a built-in troubleshooter to check and fix issues with Internet Explorer. I would suggest you to run this troubleshooter to check if the issue is with your Explorer.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Internet Explorer performance troubleshooter

And also refer the link below and check if it helps.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.