Windows 10: windows 11 cpu clocks at 0.39 ghz after waking up from sleep

hey yallso i had a problem with my device that the cpu is at 0.39 ghz after waking up from sleepfor some reason starting a game fixed it but its weirdany fixes?did all the updates btw***** moved from german to english Community *****

:)

 

Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz - is it eligible for windows 11?

Hi Windows Technical Support team,

Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz - is it eligible for windows 11?
As per the below article
Windows 11 System Requirements (microsoft.com)

• Processors/CPUs (Central Processing Units): 1 Ghz or faster with 2 or more cores and appearing on our list of approved CPUs. The processor in your PC will be a main determining factor for running Windows 11. The clock speed (the 1 Ghz or faster requirement) and number of cores (2 or more) are inherent to the processor design as it was manufactured and are not considered upgradable components.
  
  As per this description the above configuration is eligible for windows 11 upgrade
  
  but
  
  Windows processor requirements Windows 11 supported Intel processors | Microsoft Docs
  
  this is not mentioned in windows 11 supported processor list, hence it is not allowed to upgrade to window 11.
  

I also installed PC Health Check app to see if my PC can run Windows 11 or not, except the process not mentioned in eligible list, rest everything was green, that means it is compatible/eligible to upgrade to windows 11?

can you please check this?

 

[SOLVED] CPU locked at base clock after upgrading to Windows 11

Hi all,

I am using i7-8750h as my processor and used Windows 10 for years, had a similar problem occurring time to time in Windows 10

What happened when using Windows 10:

- CPU would get stuck at 0.79 GHZ

- I would unplug my laptop and it would stabilize itself on battery and exceed this threshold and I would plug it back again, everything is solved

What happens when using Windows 11:

- CPU clock gets fixed at 2.20 GHZ (which is the base clock of the i7-8750h)

- If I unplug it, clock starts to wary between 0.79 GHZ and 2.20 GHZ but never exceeding it

- If I plug it back in, it is still fixed at 2.20 GHZ

What I already tried:

- Change Windows power options

- Change intelppm Start value to 4 from 3 in regedit

- Disable Fast Startup

- Restart my computer after every step

My laptop is HP Pavilion 15 bc413nt.

Does anybody have an idea on how to fix this issue?

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.