Windows 10: Windows 11 - Family member can't login

Discus and support Windows 11 - Family member can't login in Windows 10 Software and Apps to solve the problem; Hello!Created account for my son. Added him to family.When he clicks "Login" he gets message "Please wait..." and nothing happens after it. Login link... Discussion in 'Windows 10 Software and Apps' started by ross104 UA IF, Sep 28, 2022.

  1. Windows 11 - Family member can't login


    Hello!Created account for my son. Added him to family.When he clicks "Login" he gets message "Please wait..." and nothing happens after it. Login link becomes grayed and nothing happens when You click on it next time.What should I do?Tried deleting and creating account - didn't help.Local account works well.

    :)
     
    ross104 UA IF, Sep 28, 2022
    #1

  2. Windows Hello won't work for a family member account

    • Have you applied a group policy? If yes, you may check this article on
      how to resolve the issue.
      • No group policy applied
    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
      • It’s a new computer. As soon as I created my administrator account I created a family account for my wife. Everything else works on her account but Windows Hello does not work (the camera).
    • What is the exact error message?
      • I attempted to attach screen shots of each step we have gone through but it would accept Word or PDF files. Is there another way I can get them to you?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
      • I deleted her family member account, created a PC account (with the same results), deleted the PC account and recreated the family member account. No luck with her Windows Hello.
    There is a possibility that the family member account/profile that you have created is corrupted/damaged. We suggest that you try re-configuring the profile.
    (Already did that)
     
    Michael_DS, Sep 28, 2022
    #2
  3. gamoses Win User
    broken "family member needs to sign in"

    Parental controls stopped working. Family.Microsoft.com has alert: "Your family member needs to sign in to their Windows 10 device AngLaptop2014 for family features to work.

    But the "how to fix this" says

    • Select Accounts > Family & other people
    • Under Your family, select your family member, then select Allow
    • Have your family member sign in with their Microsoft account if asked to
    And the steps don't apply. The account is already allowed, and there is no option to change that.

    Now what???
     
    gamoses, Sep 28, 2022
    #3
  4. joeyladSI Win User

    Windows 11 - Family member can't login

    Family member login query

    Thank you Shawn 'Cmdr' Keene [MVP] for your assistance but I'm afraid I'm no further! I'll explain. When I go Settings/Accounts/ Manage my Accounts, the family member clearly shows up! So far so good! But when I try to switch user to login family
    member with say, Ctrl+Alt+Del, then I just get back to my login again. In other words I still can't login the family member.

     
    joeyladSI, Sep 28, 2022
    #4
Thema:

Windows 11 - Family member can't login

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