Windows 10: Windows 11: File Explorer cannot find my external DVD player no matter what USB port I use.

Discus and support Windows 11: File Explorer cannot find my external DVD player no matter what USB port I use. in Windows 10 Software and Apps to solve the problem; I have uninstalled and reinstalled in disk manager. Nothing shows up in File Explorer. Hidden items are selected to show in View. This is ridiculous. I... Discussion in 'Windows 10 Software and Apps' started by LaurenR09, May 26, 2022.

  1. LaurenR09 Win User

    Windows 11: File Explorer cannot find my external DVD player no matter what USB port I use.


    I have uninstalled and reinstalled in disk manager. Nothing shows up in File Explorer. Hidden items are selected to show in View. This is ridiculous. I can pub a regular thumb drive in the same USB port and it shows up immediately. The External DVD player does not. This just started happening all of the sudden. It worked just fine before today. Absolutely every single update has been applied and all software is up to date.

    :)
     
    LaurenR09, May 26, 2022
    #1

  2. connecting an external CD and DVD player to a PC

    Hi,

    Thank you for posting your query in Microsoft Community.

    The things you need to have is: Audio and video cables, Sound- and video-capture drivers compatible with the laptop.

    How to Connect a DVD Player to a Laptop


    • Download and install DVD player software compatible with Windows laptops.
    • Connect a DVD player to an older laptop by installing a PC memory card with a connection port or a video-capture card with USB. Video cards with a USB cable merely plug into the USB port on a laptop (no special wiring or programming is required).
    • Improve audio and video quality by connecting an older laptop to an external DVD-ROM drive via a USB port on the computer as an alternative to connecting a full-size DVD player. External DVD drives are almost universally plug-and-play, meaning the drive
      only needs to be connected to the laptop to start working automatically.
    Hope the information is helpful.
     
    SujataMoktan, May 26, 2022
    #2
  3. external dvd player

    my external drive for a dvd player isn't working, why would Microsoft block a usb port..
     
    darrylhicks1, May 26, 2022
    #3
  4. Windows 11: File Explorer cannot find my external DVD player no matter what USB port I use.

    external dvd player not recognized by windows 10

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand your query related to external DVD player not being recognized by the PC. For further clarity on the issue, please respond to the questions below:



    1. How are you connecting the external DVD player?
    2. What is the error message that you receive when you connect the DVD player?
    3. Have you tried connecting it to a different port?
    4. What is the make and model of the PC?
    5. Were you able to connect the DVD player previously to the PC?


    Meanwhile, I would suggest you to try re-installing the Chipset drivers and see if that helps.



    1. Press Windows key + R. This will open Run. Alternatively, you can go to Start and search for ‘Run
    2. In Run dialog box, type devmgmt.msc and hit Enter.
    3. Expand Universal Serial Bus Controller.
    4. Right click on the USB Root Hub and click on Uninstall.
    5. Now check the box Delete the driver software for this device.
    6. Click on Uninstall
    7. Restart the PC.


    In addition, you can try downloading the chipset drivers from the manufacturer of the PC and see if that helps.



    Let us know how it goes.



    Regards,

    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, May 26, 2022
    #4
Thema:

Windows 11: File Explorer cannot find my external DVD player no matter what USB port I use.

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