Windows 10: Windows 11 is saying I have no connection but I am online, can connect to most websites,...

I have had to reset my PC to its last proper bootable state as my graphics driver crashed. After resetting it to its last functional state 2 days ago, I am unable to download any Window store applications or run any updates for Windows 11. I have noticed the following:On my settings page that the Windows 11 says I am not connected and offline see attached.I have tried the following:1. Reset my router and PC multiple times2. - Open Services Press Windows key + R then type in services.msc then click OK-Look for WLAN Autoconfig and WWAN Autoconfig> Right-Click Properties and set it to auto

:)

 

Connection to websites

Hello,

We understand that you are having connection issues with your PC. We would like to ask additional information. Kindly answer the questions below:

• How is your PC connected to the internet? Hard wired or wireless?
• If you are using a wireless connection, are there other devices connected to the internet? Are they having issues as well?
• If you are using a hard wired connection, have you tried to do any troubleshooting steps?
• Can you provide us the exact message on your screen when you access any websites?

Here's a
support article that you can check. This provides several troubleshooting steps that you can try to resolve the issue regarding network connections in Windows 10.

Looking forward to your response.

 

Website connectivity

Hi Lin,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

• What type of connection you have (wired or wireless)?

I would suggest you to follow the below methods.

Method: 1

Internet Connection troubleshooter.

• Press “Windows key + W” and type “troubleshooting”.
• Select “Troubleshooting”.
• Select “View all” on the top left corner.
• Click “Network & Internet”.
• Click on “Internet Connections”
• Follow the on-screen instruction to run the troubleshooter.

Method: 2

Please try the steps provided in the link below and check if it helps.

Fix Wi-Fi connection issues in Windows - Microsoft Support



Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.



Thank you.

 

unable to connect some websites

Hello,

Thank you for posting your query in Microsoft Community.

We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• Since when are you facing this issue?
• Did you make any recent hardware/software changes?
• How is your computer connected to the internet? Wired/Wireless?
• Are you facing this issue with all the browsers?
• Did you try to access the same websites from any other device?

I request you to run the Internet Connections Troubleshooter and Network Adapter Troubleshooter

Step 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Internet Connections”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Step 2: Run the Network Adapter Troubleshooter

This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may
also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

• Press “Windows Logo” + “W” keys from the keyboard.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Network Adapter”.
  
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

Once after running the troubleshooters, check troubleshooting reports and let’s know the details. You may also try out the suggestions given by the troubleshooter and check if that helps.

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

Thank you.