Windows 10: Windows 11 KB5043145 update is causing crashes with a blue or green screen

Microsoft has confirmed that Windows 11 KB5043145 update is causing PCs to crash. The issue seems quite similar to a problem that affected users who had installed the July 2024 Security Updates.

For those unaware, Microsoft released the KB5043145 update last week, as an optional update. Well, it's technically a preview update. Anyway, it shipped with a bunch of fixes for bugs, and also changed a couple of things. Notably, it restored the sign-out option back to the Start Menu's profile menu, which it had hidden under the three-dot menu button in favor of promoting OneDrive/Microsoft 365. Well, at least they listened to feedback from users to revert the change. Good, but the Windows 11 KB5043145 update seems to have introduced a few bugs.

Windows 11 KB5043145 update is causing PCs to crash


Several users on the Windows 11 subreddit stated their computers were not booting to Windows after installing the update, it's worth noting that many of the affected computers seem to be ASUS laptops, but the issue also appears to have impacted other PCs.

Microsoft has acknowledged the problem, the documentation on the Release Health portal states that some computers which have Windows 11 OS Build 22621.4249, aka the Windows 11 KB5043145 update installed, are experiencing numerous restarts, or crashes with a blue screen or a green screen. It also mentioned that some PCs may automatically open the Automatic Repair tool after repeated reboot attempts, in order to diagnose and resolve the problem. Affected PCs may also boot into BitLocker recovery. The affected platforms include Windows 11 version 23H2, and Windows 11 version 22H2.

Microsoft is investigating the issues, and will release an update to patch the problems.

Users say Windows 11 KB5043145 update is affecting USB ports


Some users say that it also caused their USB ports, and peripherals connected to the computer, such as the keyboard and the mouse were not working after they had installed the update. So, if your accessory isn't working, the latest update could be the culprit. One user mentioned that the problem went away after they uninstalled the update. Separately, some users have also reported that WSL2 stopped working on their devices.

The Windows 11 KB5043145 update is, as I mentioned earlier, an optional update. It is only available for users who have the option, "Get the latest updates as soon as they're available", enabled under the Settings > Windows Update section. Keep the option unchecked.

The Redmond company is expected to release the Windows 11 24H2 feature update in October, and this update will be available for users who have opted in to receive updates earlier. It may be tempting to get the new features as soon as possible, but this can lead to bugs and crashes that can make your PC unusable, as is evidenced by the issues that are plaguing the recent update.

On an unrelated note, Intel has released a microcode update to patch stability issues for its 13th Gen and 14th processors. But you will have to wait for motherboard manufacturers to release a BIOS update with the microcode.

Did you install the Windows 11 KB5043145 update? Have you run into problems with it?

Thank you for being a Ghacks reader. The post Windows 11 KB5043145 update is causing crashes with a blue or green screen appeared first on gHacks Technology News.

read more...

 

Latest update from Windows has caused blue screen of death?!

Hi,



Thank you for writing to Microsoft Community Forums.

• What is the make and model of the computer?
  
• What is the version of Windows 10 installed on the computer?
  
• Did you reinstall the update and the application after resetting the computer to factory settings?
  

We need crash dumps in order to know what is causing this issue and suggest the appropriate steps to follow.



We have sent you a private message, please reply to the message along with the crash dumps. Dump files can be found in C:\Windows/Minidump/*.dmp.



Meanwhile, I suggest to try with the steps mentioned in the article:
Troubleshoot blue screen errors and see if it works.




We look forward for your reply.



Peer Samie

Microsoft Community-Moderator

 

GREEN SCREEN

Hi RahulK19

I am Dave, I will help you with this.

That green screen is caused by a virtual driver associated to the Vanguard anti-cheat game engine, that is known to cause a lot of system crashes.

I notice you have a green screen, not a blue or black screen, are you using an Insider build of Windows 11?

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II