Windows 10: Windows 11 login requires PIN even after using Fingerprint and PIN not available

BackgroundI'm used to logging in with a fingerprint on Win 11, but today it started to ask for a PIN [1].ProblemsWhen I enter my PIN, it says something went wrong and PIN are not available with error code 0x80090027 [2].I've successfully changed my PIN for several times and confirmed that when I enter my "current PIN," there's no error notification, which means I enter correct PIN numbers.RiskNow, my only option is via password including each time my laptop wakes up from sleep mode which is not only annoying but also made me very worry if one day my password error as well.What I've doneI've tr

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PIN is required to login

I used to login windows with my fingerprint.

But now it required to login with my PIN and I forgot my PIN (even didn't remember that I set a PIN or not)

I check on "forget PIN" but no response.

I scan fingerprint and it required my PIN....

How can I login with my fingerprint only?

 

Windows 11 ALWAYS require PIN to login (cannot use fingerprint).

Hi,

I have Windows 11 on my brand new Samsung laptop (Galaxy Book 2 Pro 360).

I have an issue regarding logging in.

I used to be able to either PIN or fingerprint to log in. I often used fingerprint and occasionally used PIN.

However, after many Windows and Samsung updates, Windows 11 now always require PIN to log in. Every time I scan my fingerprint I registered, Windows 11 only gives me the message that my PIN is required to log in. Say, I cannot use my fingerprint to log-in.

I tried to remove PIN as a alternative solution, but "remove" button is disabled in "Remove this sign-in option" under PIN log-in in Windows settings.

Is there a way I can log-in only using one of the two (PIN or fingerprint), as I used to?

Thank you.

 

Pin Login not available and can't change or remove my pin

Hi Saschavan,

To help you disable your PIN login, kindly follow the steps below:

• Go to this location: Settings/Accounts/Sign-in options
• Check the PIN options and click the I forget my PIN available to click?
  
• Enter your password, it will prompt you to enter a new PIN.
• Click Cancel and your PIN should be disable upon reboot.

Let us know the result to help you further.