Windows 10: Windows 11 - Microsoft Account does not allow me to get to 'Bitlocker' recovery key

Have tried using the instructions in the url below but always seeing this:"Try a different URL - We don’t have anything to show you at this link. Try searching for what you want, instead."https://support.microsoft.com/en-us/windows/finding-your-bitlocker-recovery-key-in-windows-6b71ad27-0b89-ea08-f143-056f5ab347d6?WT.mc_id=365AdminCSH_SmcHow do I get to the bitlocker recover key please? I currently have a blue screen on a HP Envy laptop and am stuck with my recovery options without this bitlocker key.Thanks,Swagat

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Cannot Save Bitlocker Recovery Key to Microsoft Account

I have a brand new Surface Pro with Windows 10. I am attempting to enable BitLocker.

From the Control Panel / Manage Bitlocker, I click "Turn on BitLocker".

I am given a question, "How do you want to backup your recovery key?" and I choose, "Save to your Microsoft account."

I am greeted with a popup, "Bitlocker Drive Encryption error. Can't sign in to your Microsoft account. You need to be signed in to Windows with a Microsoft account to save your recovery key. Sign out and hen sign in with a Microsoft account, or go to
Settings and choose Accounts to change your existing account."

I am signed in, but I went through these steps again, but I am unable to save my recovery key to my Microsoft account.

How do I fix this?

***Post moved by the moderator to the appropriate forum category.***

 

Bitlocker recovery key no Microsoft account

Hi EdMakel,

This is Wil, one of the independent advisor and an expert with Windows 10.

I understand your concern with the recovery key for your BitLocker and I do apologize that you are having a problem finding it. But don't you worry because you have an expert here and I can definitely help you with that.

BitLocker ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key maybe, depending on the choice that was made when activating BitLocker:

In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key: If you have a modern device that supports automatic device encryption, the recovery key will most likely be in your Microsoft account. If the device was
set up or BitLocker protection was activated by another user, the recovery key may be in that user’s Microsoft account.

On a printout you saved: Your recovery key may be on a printout that was saved when BitLocker was activated. Look where you keep important papers related to your computer.

On a USB flash drive: Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.

In an Azure Active Directory account: If your device was ever signed in to an organization using a work or school email account, your recovery key may be stored in that organization's Azure AD account associated with your device. You may be able to access it
directly or you may need to contact a system administrator to access your recovery key.

Held by your system administrator: If your device is connected to a domain (usually work or school device), ask a system administrator for your recovery key.

I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

Reference:
https://support.microsoft.com/en-ph/help/453047...

Thanks,

Wilfred P.

Independent Advisor